Demba Diallo
Baltimore,MD
Summary
Dynamic professional with a proven track record at Amazon, enhancing customer satisfaction and streamlining inventory processes. Expert in leveraging time management and computer skills to drive efficiency and foster stakeholder relationships. Achieved significant property value growth through strategic improvements with Demba Diallo Real Estate.
Overview
1
1
Certification
Work History
Associate
Amazon
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Real Estate Developer
Demba Diallo Real Estate
- Optimized property management systems to enhance tenant satisfaction and retention rates.
- Coordinated bid and qualifications processes to select architects, professional consultants and contractors for projects.
- Increased property value by identifying and executing strategic improvements and renovations.
Education
Associate Of Applied Business - Business Economics
The Community College of Baltimore County
Essex, MD05.2023
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
Certification
•Excel Associate Microsoft 365 App
Timeline
Associate
Amazon
Real Estate Developer
Demba Diallo Real Estate
Associate Of Applied Business - Business Economics
The Community College of Baltimore County