Demedrick Jefferson
Las Vegas,NV
Overview
7
7
years of professional experience
Work History
Entry-Level Computer Helpdesk Specialist
Nevada Professional Group
Las Vegas, NV
10.2019 - 12.2022
- Resolved technical issues for over 1,000+ users, improving system uptime and user satisfaction.
- Provided remote and on-site support, reducing ticket resolution time by 40%.
- Implemented software updates and patches, ensuring network security and stability.
- Trained new employees on IT protocols, enhancing team efficiency and knowledge.
- Monitored system performance, identifying and addressing potential issues proactively.
Starting Pitcher
Philadelphia Phillies
CLEARWATER
06.2019 - 09.2023
- Led team to a championship victory in 2019, pitching a complete game shutout in the State Championship
- Maintained a 2.50 ERA throughout the 2019 season, striking out over 80 batters and limiting home runs to just 2
- Collaborated with coaching staff to develop personalized training routines for individual pitchers, resulting in improved performance and injury prevention
- Demonstrated leadership and communication skills by serving as team captain for two consecutive seasons, motivating teammates and setting a positive example both on and off the field.
Valet Manager
Las Vegas Parking
Las Vegas, NV
01.2023 - 07.2024
- Enforced safety protocols among staff members to minimize accidents and damages to customer vehicles.
- Reduced wait times for customers by implementing efficient vehicle retrieval systems.
- Ensured compliance with all local, state, and federal regulations regarding parking and traffic control within the valet area.
- Implemented tracking systems for keys and vehicles, reducing instances of lost or misplaced items.
- Managed the daily operations of a busy valet service for optimal efficiency and customer satisfaction.
Lifeguard and pool operator
Cosmopolitan
LAS VEGAS
06.2017 - 06.2019
- Maintained a safe and clean pool environment by monitoring swimmers and enforcing pool rules, resulting in zero incidents or accidents during tenure
- Assisted in the organization and execution of pool events and programming, including swim lessons and pool parties, resulting in increased revenue and customer satisfaction
- Developed and implemented emergency response protocols, trained staff on rescue techniques, and conducted regular safety drills, leading to improved preparedness and response times in emergency situations.
Education
Bachelor Of Business - Business Management
College of Southern Nevada
Las Vegas, NVHigh School Diploma -
Bishop Gorman
LAS VEGAS06.2019
Locations
- LAS VEGAS
- CLEARWATER
Personal Information
Date of Birth: 09/01/2001
Timeline
Valet Manager
Las Vegas Parking
01.2023 - 07.2024
Entry-Level Computer Helpdesk Specialist
Nevada Professional Group
10.2019 - 12.2022
Starting Pitcher
Philadelphia Phillies
06.2019 - 09.2023
Lifeguard and pool operator
Cosmopolitan
06.2017 - 06.2019
Bachelor Of Business - Business Management
College of Southern Nevada
High School Diploma -
Bishop Gorman