Antwaune Williams
Jacksonville
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
14
14
years of professional experience
2007
2007
years of post-secondary education
Work History
Customer Service Representative
Coleman
Jacksonville
01.2012 - Current
- Handled customer inquiries through phone and email communication daily.
- Resolved customer complaints using effective problem-solving techniques.
- Processed orders and returns accurately in the company's system.
Education
Andrew Jackson High
Jacksonville , FLSkills
- Customer inquiry management
- Complaint resolution
- Order processing
- Customer relationship management
Timeline
Customer Service Representative
Coleman
01.2012 - Current
Andrew Jackson High