Demeshecia Sneed
Port Saint Lucie,FL
Summary
Detail-oriented professional with expertise in scheduling, file organization, and customer service. Committed to enhancing office productivity and fostering effective communication within teams.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
28
28
years of professional experience
Work History
Clerical Assistant
Miami Dade Public Schools
Miami, FL
03.2025 - 03.2026
- Organized and maintained office files, ensuring easy access to documents.
- Communicated effectively with clients and vendors through phone and email correspondence.
- Maintained a clean and organized workspace, contributing to a productive office environment.
- Contributed to a positive work environment through professional behavior and maintaining high confidentiality standards at all times.
- Strengthened relationships with vendors through clear communication and timely invoice processing.
- Collaborated effectively with coworkers on various tasks to efficiently complete assignments within deadlines.
- Improved workflow management with consistent prioritization of tasks based on urgency or importance levels.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
Branch Operations Manager
Wells Fargo
Miami, FL
02.1998 - 01.2025
- Led branch operations to enhance customer service and operational efficiency.
- Managed team performance through regular coaching, training, and mentorship initiatives.
- Oversaw compliance with banking regulations, ensuring adherence to internal policies and procedures.
- Established strong relationships with customers, addressing concerns promptly to foster loyalty and retention.
- Coordinated branch activities, aligning team efforts with corporate objectives for consistent service delivery.
- Managed daily branch operations for optimal productivity and customer satisfaction.
- Supervised a team of employees, fostering a positive work environment and emphasizing professional growth.
- Trained employees on proper procedures and strategies to improve productivity.
- Collaborated with senior management to create strategic plans for future branch growth and expansion.
- Conducted regular performance evaluations for staff members, identifying areas for improvement and opportunities for advancement.
- Organized staff schedules to ensure adequate coverage during peak business hours while maintaining employee satisfaction.
- Maintained friendly and professional customer interactions.
- Oversaw inventory management processes, ensuring accurate records and timely reordering for optimum stock levels.
- Maintained compliance with industry regulations, minimizing risk exposure for the company through diligent oversight of operations.
- Complied with regulatory guidelines and requirements.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
Education
High School Diploma -
Miami Northwestern Senior High
Miami, FLSkills
- Scheduling and calendar management
- Positive attitude
- Copying documents
- Filing systems
- Payroll processing
- Team bonding
- Valid Driver's license
- Microsoft office
- File organization
Timeline
Clerical Assistant
Miami Dade Public Schools
03.2025 - 03.2026
Branch Operations Manager
Wells Fargo
02.1998 - 01.2025
High School Diploma -
Miami Northwestern Senior High