DEMETRA VOUVOUNAS
Summary
Experienced apartment management professional with over 30 years in property oversight and team leadership. Skilled in maintaining high occupancy rates and managing financial records. Proven track record in streamlining operations and enhancing tenant satisfaction. Committed to professional growth and excellence in property management.
Overview
40
40
years of professional experience
Work History
Assistant Manager
Oakleaf Management
Houston, TX
05.1997 - 04.2026
- Assistant Manager in all aspects of management
- Maintained high occupancy from 90% to 100%
- Toured prospective residents.
- Processed new applications, leases, renewals, move ins and move outs.
- Posting payment to ledger cards.
- Submitted bad debt to collections
- Communicating effectively with residents to address and resolve issues
- Blue Moon, AMSI, Real Page
Bookkeeper
LIFESTYLE MANAGEMENT CO. INC
Houston, Texas
10.1996 - 04.1997
- Managed accounts payable and receivable for diverse client transactions.
- Managed accounts payable and receivable using Rent Roll System for three properties.
- Handled monthly collections, processed evictions, managed landlord liens, and oversaw property upkeep.
- Processed payroll accurately and timely for all employees.
- Maintained financial records using QuickBooks and Excel software.
Assistant Manager / Bookkeeper
MBS MANAGEMENT SERVICES, INC.
Metarie, LA
04.1995 - 10.1996
- Managed accounts receivable functions, including monthly collections and eviction processing, to maintain cash flow.
- Assisted manager with bookkeeping, leasing, property upkeep, marketing, and make-readies to ensure smooth operations.
- Supported complete renovation of 16 fire-damaged units to restore property functionality.
- Held 'Leasing Agent of the Month' title for six months consecutively.
Assistant Manager / Bookkeeper
Michael Stevens Properties, INC.
Houston, Texas
05.1995 - 12.1995
- Managed record keeping on On-Site system for both properties, processing evictions, NSF checks, delinquencies, leasing, and coordinating property upkeep.
- Supported property manager for Charleston Park East and West, overseeing operations for two properties as a unified entity.
- Handled administrative tasks for Section 8 Housing, ensuring compliance and efficient management.
Assistant Manager/Bookkeeper
PCA MANAGEMENT
Houston, Texas
05.1991 - 12.1993
- Executed accounts receivable functions on Rent Roll System.
- Managed corporate housing, organized monthly collections, vouching of corporate accounts, and processed evictions.
- Developed training materials for new employees to ensure consistent onboarding.
- This property also included corporate housing, organizing monthly collections, monthly vouching of all corporate accounts, eviction processing and forceables.
Assistant Manager
DINERSTEIN MGMT.
Houston, Texas
06.1990 - 02.1990
- Managed leasing and operations for five properties, ranging from 88 to 671 units, enhancing overall property performance.
- These responsibilities included property upkeep, scheduling of make-ready apartments, marketing of surrounding properties, AMSI Bookkeeping and resident retention.
- Assisted manager of two small properties with leasing, bookkeeping, and management responsibilities to ensure smooth operations.
Co-Manager
GSC MANAGEMENT
Dallas, TX
04.1988 - 04.1989
- Managed staff and property, assisted contractors in absence of Manager to ensure smooth operations.
- Supported daily operations and staff scheduling to maintain workflow efficiency.
- Coordinated inventory management and supply chain processes to streamline resource availability.
- Trained new employees on company policies and procedures.
Site Manager
CHIMNEY'S APARTMENTS
Houston, TX
01.1986 - 01.1988
- Hired as the assistant manager/bookkeeper, I quickly assumed all the responsibilities of manager including an increase in occupancy from 65% to 94% in a two month period.
- Oversaw daily operations of residential apartment complex to ensure smooth functioning and tenant satisfaction.
- Supervised maintenance and repair activities, enhancing tenant satisfaction and retention.
- Coordinated move-in and move-out procedures for tenants and staff.
Education
Warren G. Harding High School
Warren , OHSkills
- Marketing principles
- Management communication
- Team leadership
- Meets deadlines under pressure
- Tenant relations
- Detail-oriented
- Highly motivated
- Interpersonal communication
- Conflict resolution
- Financial record-keeping
- Property management software proficiency
Work Summary
Work history has been in all phases of the apartment industry but primarily in management of properties ranging in size from 180 to 671 units. Experience includes all record keeping including purchasing, accounts receivables and payables, evictions and forceables, and scheduling of make-readies for old and new construction.
Timeline
Assistant Manager
Oakleaf Management
05.1997 - 04.2026
Bookkeeper
LIFESTYLE MANAGEMENT CO. INC
10.1996 - 04.1997
Assistant Manager / Bookkeeper
Michael Stevens Properties, INC.
05.1995 - 12.1995
Assistant Manager / Bookkeeper
MBS MANAGEMENT SERVICES, INC.
04.1995 - 10.1996
Assistant Manager/Bookkeeper
PCA MANAGEMENT
05.1991 - 12.1993
Assistant Manager
DINERSTEIN MGMT.
06.1990 - 02.1990
Co-Manager
GSC MANAGEMENT
04.1988 - 04.1989
Site Manager
CHIMNEY'S APARTMENTS
01.1986 - 01.1988
Warren G. Harding High School