Summary
Overview
Work History
Education
Skills
Skillshonors
Timeline
Generic

Demetri Beard

ALEXANDRIA,VA

Summary

Strong leader with a proven track record of fostering collaborative and empowering work cultures. Skilled at building and maintaining strong relationships with a diverse range of stakeholders, including employees, managers, and external partners. Passionate about creating engaging work environments that drive employee satisfaction and performance.

Overview

11
11
years of professional experience

Work History

Store Manager

CIA Convenience Store
07.2024 - Current

Managed a high-security convenience store within the CIA building. Increased sales by 3% through strategic initiatives and streamlined processes.

  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.


Owner & Operator

Dog Days
11.2017 - 06.2024
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
  • Developed and implemented strategic plans for revenue growth, focusing on diversification and market expansion.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.

Lead Facilitator

James Madison University
05.2015 - 07.2017
  • Promoted to Lead High Ropes Course Instructor based on my outstanding performance and dedication to safety
  • I spearheaded the development and launch of the program, designing the curriculum, setting up activities, and personally training new facilitators in comprehensive safety procedures
  • My leadership has resulted in increased program enrollment and positive participant feedback, while my commitment to safety has fostered a culture of risk awareness and zero accidents at the course.
  • Optimized resource allocation by regularly reviewing program expenditures and making strategic adjustments as needed.
  • Facilitated successful project completion by providing guidance on goal-setting, time management, and problem-solving techniques.

Facilitator

James Madison University
01.2014 - 05.2015
  • Guided groups through the high ropes course to foster a sense of togetherness and teamwork.
  • Built rapport with diverse groups of stakeholders by demonstrating empathy, active listening skills, and cultural competence during facilitated sessions.
  • Enhanced participant retention by developing engaging follow-up materials and activities.

Education

B.A. in Geographic Information Systems (GIS) -

James Madison University
Harrisonburg, VA
07.2017

Associates Degree -

Blue Ridge Community College
Weyers Cave, VA
01.2014

Skills

  • Recruitment and hiring
  • Customer Service
  • Problem-Solving
  • Customer Relations
  • Multitasking and Organization
  • Store operations
  • Customer Service Management
  • Training and mentoring
  • Team Leadership
  • Outstanding communication skills
  • Retail Inventory Management
  • Inventory Control

Skillshonors

  • Dean's list, 03/01/17
  • Proficiency in ArcMap, GIS & Microsoft Office Suite
  • Customer Service, Communication and De-escalation

Timeline

Store Manager

CIA Convenience Store
07.2024 - Current

Owner & Operator

Dog Days
11.2017 - 06.2024

Lead Facilitator

James Madison University
05.2015 - 07.2017

Facilitator

James Madison University
01.2014 - 05.2015

B.A. in Geographic Information Systems (GIS) -

James Madison University

Associates Degree -

Blue Ridge Community College
Demetri Beard