Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
Generic

Demetri Ramos

Pascoag

Summary

Dedicated Automotive Technician with 5-6 years in service and repair. Friendly and upbeat professional enthusiastic about automotive work. Focused on satisfying customers, supporting team and meeting shop targets by applying superior work ethic, mechanical knowledge and excellent customer service skills. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience

Work History

Service Technician

Imperial Ford
04.2023 - Current
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
  • Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
  • Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.
  • Completed preventive maintenance on machines to enhance production and maintain quality.
  • Maintained a clean work environment that promoted safety while enhancing overall productivity.
  • Reduced machinery downtime by swiftly diagnosing issues and implementing effective repair solutions.
  • Analyzed malfunctioning equipment and determined type of repairs required.
  • Troubleshot equipment malfunctions utilizing diagnostic tools and technical manuals.
  • Removed worn or faulty components for replacement or repair.
  • Replaced defective wiring systems, hydraulics, and braking systems to return machines to service.
  • Diagnosed and repaired hydraulic and electrical systems to maintain equipment function.
  • Repaired and replaced engine parts such as pistons, cylinders and liners to restore function.

Automotive Technician

Broadway Tire & Auto Service
01.2022 - Current
  • Filed records with state as part of performing vehicle safety inspections.
  • Tested engine, safety and combustion control standards to comply with state vehicle requirements.
  • Welded, soldered and fabricated parts to complete skilled services.
  • Inventoried stock, placed orders and verified receipt to keep supplies ready.
  • Interpreted drawings and schematics to pinpoint sources of mechanical issues.
  • Utilized infrared engine analyzers, compression gauges and computerized diagnostic devices to test vehicle components and systems.
  • Monitored shop equipment to maintain safe working condition.
  • Maintained garage safety protocols to meet regulatory and company expectations.
  • Kept detailed records of repairs, labor involved and parts used.
  • Examined and inspected damaged vehicles, estimating repair costs prior to performing service.
  • Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
  • Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
  • Evaluated, repaired and aligned vehicle suspensions.
  • Conducted routine servicing on fuel, electrical and cooling systems.
  • Completed repairs and maintenance to major vehicle models to meet safety specifications.
  • Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
  • Conveyed troubleshooting diagnosis to customer and outlined proposed repair plan and associated costs.
  • Conducted test drives before and after repair services.
  • Reviewed brakes and assessed whether pads needed replacement, discs should be turned or other service requirements.
  • Completed standard inspections to assess wear and damage to vehicles.
  • Executed preventive and corrective maintenance on work trucks and other vehicles.
  • Attended safety and training meetings to learn techniques to avoid injuries and mishaps.
  • Searched within service and maintenance manuals to perform repairs and diagnosis.
  • Adjusted, repaired or replaced defective automotive parts.
  • Inspected vehicles to assess damage and plan for repairs and new parts.
  • Wrote up detailed repair orders outlining actions and estimated costs.
  • Checked tire pressure and performed tire repairs, installations and maintenance tasks.
  • Changed oil, transmission fluid and filters in vehicles.
  • Lubricated moving parts by injecting grease into springs, universal joints and steering knuckles using hand or compressed-air powered grease gun.
  • Inspected fluid level for steering gear, power steering reservoir, transmission, rear axle housings and shackles.
  • Diagnosed and repaired basic automotive issues for brakes, alignments, suspensions, cooling and electrical systems.
  • Installed batteries, shock absorbers and exhaust systems.
  • Reviewed completed work and road-tested vehicles.
  • Kept shop area neat and clean by removing debris and safely disposing of used oil.
  • Replaced cabin, fuel, air and oil filters and tested vehicle horn and lights.
  • Answered questions regarding vehicle maintenance and recommended necessary repair work to keep vehicles operating properly.
  • Communicated with customers regarding status of service work and estimated timeframe for completion.
  • Documented work performed on repair orders, submitting reports to supervisor for implementation into corporate system.

Education

Automotive Mechanics

Woonsocket High School
Woonsocket, RI

Skills

  • Customer Service
  • Calibration Understanding
  • Troubleshooting and Diagnosing
  • Work Planning and Prioritization
  • Brake Systems Knowledge
  • Vehicle Inspections
  • Alignments Experience
  • Work Area Cleanliness
  • Willing to Learn
  • Diagnosis and Repair
  • Safety Policies and Procedures

Education and Training

other

Timeline

Service Technician

Imperial Ford
04.2023 - Current

Automotive Technician

Broadway Tire & Auto Service
01.2022 - Current

Automotive Mechanics

Woonsocket High School

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