Demetria Castellano
Richmond,TX
Summary
Organized simultaneous office functions and direct administrative personnel to meet needs of professionals that i will being able to assist. Performance-oriented and driven with in-depth understanding of budgets, payroll and office organization needs. Skillfully coordinate resources and administrative support to keep operations smooth and boost team productivity.
Overview
8
8
years of professional experience
Work History
Intake Coordinator/Front Desk Receptionist
Bellaire Behavioral Hospital
11.2023 - 03.2024
- Enhanced patient satisfaction with timely and accurate information during the intake process.
- Contributed to a positive work environment through effective teamwork and open communication among colleagues.
- Improved efficiency within the department by prioritizing tasks and managing time effectively.
- Organized paperwork such as charts and reports for office and patient needs.
Direct Support Professional Supervisor
Richmond State Supported Living Center
09.2016 - 10.2020
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Addressed behavioral challenges proactively by implementing positive behavior supports and collaborating with behavioral specialists.
- Transported clients to medical and dental appointments to provide support.
Education
Dentistry
The College of Health Care Professions
Houston, TX11.2023
High School Diploma -
Wharton High School
Wharton, TX05.2001
Skills
- Leadership and Change Management
- Phone and Email Etiquette
- Business Administration
- Budget Management
- Customer Service
- Data Entry
- Custom Records
Timeline
Intake Coordinator/Front Desk Receptionist
Bellaire Behavioral Hospital
11.2023 - 03.2024
Direct Support Professional Supervisor
Richmond State Supported Living Center
09.2016 - 10.2020
Dentistry
The College of Health Care Professions
High School Diploma -
Wharton High School
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