Demetria Sapp
Divison of Family and Children Services
Bainbridge,PA
14
years of professional experience
Dedicated case manager with expertise in problem-solving, advocacy, and case documentation. Proven track record in developing personalized service plans and coordinating essential resources for families.
Work History
Case Manager
3 Years 10 Months- Assessed client needs and developed personalized service plans to enhance family support.
- Coordinated with community resources to facilitate access to essential services for families.
- Monitored case progress and documented outcomes to ensure compliance with agency standards.
- Advocated for clients in legal and social settings, fostering improved communication with stakeholders.
Ward Clerk
3 Years 2 Months- Coordinated patient admissions and discharges to ensure efficient hospital workflows.
- Managed medical records with accuracy, maintaining compliance with privacy regulations.
- Scheduled appointments and coordinated communication between patients and healthcare providers.
- Assisted in the management of inventory for medical supplies, ensuring availability for staff needs.
Assistant General Manager
8 Years 7 Months- Supervised daily operations to ensure exceptional guest experiences and service quality.
- Developed staff training programs, enhancing team performance and customer service standards.
- Implemented efficient inventory management systems to reduce waste and optimize supply chain processes.
- Coordinated marketing initiatives, driving increased local engagement and brand awareness for the hotel.
Education
High School Diploma
Skills
Problem-solving
Case management
Time management
Case documentation
Timeline
Case Manager
Divison of Family and Children Services
10.2022 - CurrentRead More
Ward Clerk
Bainbridge Memorial Hospital
08.2019 - 10.2022Read More
Assistant General Manager
Howard Johnson's
01.2013 - 08.2021Read More
Bainbridge High School
High School Diploma
Read More