Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Demetrio Jesus Montano

Demetrio Jesus Montano

Los Angeles,CA

Summary

Dedicated and safety-focused bus driver with over 20 years of professional experience, holding a Class A Commercial Driver’s License. Skilled in operating motorcoaches and buses for diverse passenger groups, including students, tourists, and corporate clients. Committed to providing reliable, courteous transportation services with a spotless safety record and zero accidents throughout career. Seeking to contribute my expertise and professionalism to a reputable transportation company.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Bus Operator

Crossroads School
08.2021 - Current
  • Assisted distressed passengers and notified dispatch of bus location and passenger symptoms.
  • Enhanced passenger satisfaction by providing timely and efficient transportation services.
  • Collaborated with dispatchers to address route changes, delays, or emergencies in real time.
  • Performed regular bus inspections and checked brakes, steering and windshield wipers.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Completed pre- and post-trip bus inspections for safe passenger transportation.

Bus Operator

Luxury TLC
01.2020 - 08.2021
  • Prepared detailed reports of daily operations including incidents, mechanical issues, delays, or other pertinent information for management review.
  • Contacted dispatchers and company mechanics to report vehicle issues and other problems.
  • Consistently met or exceeded on-time performance goals, contributing to overall system efficiency.
  • Built rapport with regular passengers, creating a sense of trust and community within the public transit system.
  • Mentored new hires by sharing best practices for effective communication with passengers and navigating complex routes safely.

Bus Operator

Global Transportation
12.2016 - 01.2019
  • Received commendations for exceptional customer service and professionalism during interactions with passengers.
  • Informed passengers about route details, schedules, transfers, and fare policies as needed.
  • Participated in ongoing training sessions to stay current on industry best practices and regulatory updates.
  • Answered questions from passengers with respect and accuracy, providing information about fares, schedule details, and baggage stowing.
  • Maintained full understanding of local roads and traffic patterns.

Bus Operator

Mission School Transportation
08.2014 - 12.2016
  • Maintained a clean and safe bus environment for the comfort of all passengers.
  • Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
  • Helped passengers stow and retrieve luggage, bags, wheelchairs and other items.
  • Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
  • Implemented conflict resolution strategies to maintain a positive atmosphere onboard the bus during challenging situations.
  • Handled emergency situations calmly and effectively by following established protocols for passenger safety and incident reporting.

Education

High School Diploma -

Bell High School
City Of Bell, Ca
05-2004

Skills

  • Clean driving record
  • Vehicle inspection
  • Fuel efficiency
  • Defensive driving
  • Accurate recordkeeping
  • Wheelchair support
  • Traffic laws compliance
  • Effective communication skills
  • Troubleshooting skills
  • Customer relations skills

Certification

Passenger and Student endorsements

First Aid certificate

School Bus cercertificate

Languages

English

Timeline

Bus Operator

Crossroads School
08.2021 - Current

Bus Operator

Luxury TLC
01.2020 - 08.2021

Bus Operator

Global Transportation
12.2016 - 01.2019

Bus Operator

Mission School Transportation
08.2014 - 12.2016

High School Diploma -

Bell High School

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