Demetrionna Sampton
Milwaukee RTS/Kirby
Milwaukee,WI
7
years of professional experience
Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills. Well-qualified human resource manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Work History
DPS/Human Resources Manager
2 Months- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Organized and led staff orientation programs and training to promote collaboration.
- Monitored and handled employee claims involving performance-based and harassment incidents.
DPS/Human Resources Manager
5 Months- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
- Organized and led staff orientation programs and training to promote collaboration.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Recruited top talent to maximize profitability.
- Fostered positive work environment through comprehensive employee relations program.
Door to Door Sales Representative
6 Months- Presented sales presentations and proposals to prospects in territory, identifying positive features, and advantages of Kirby Home Care Systems over those of competition.
- Completed documentation smoothly to finalize sales.
- Drove team revenue totals by bringing in top sales numbers.
- Consulted with clients after sales or contract signings to resolve problems and provide ongoing support.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Traveled by foot or automobile to deliver or sell merchandise or services.
- Used scripts or persuasive sales techniques to convince clients in purchasing Kirby Home Care Systems.
- Learned and implemented consultative selling skills to identify opportunities, overcome objections and close sales.
Warehouse Associate
1 Year 1 Month- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Door to Door Sales Representative
1 Year 1 Month- Presented sales presentations and proposals to prospects in territory, identifying positive features, and advantages of Kirby Home Care Systems over those of competition.
- Traveled by foot or automobile to deliver or sell merchandise or services.
- Used scripts or persuasive sales techniques to convince clients in purchasing Kirby Home Care Systems.
- Completed documentation smoothly to finalize sales.
- Learned and implemented consultative selling skills to identify opportunities, overcome objections and close sales.
Warehouse Associate
11 Months- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Forestry Worker
1 Year 3 Months- Supported reforestation efforts by planting trees on land which was logged, destroyed in forest fire or cleared by industrial use.
- Checked timber stands to assess sales volume and potential quality and marked timber for harvesting.
- Prepared and collected data as directed by forester for use in forest management plans, timber appraisals, timber sales, timber tax basis and GIS mapping.
- Oversaw and enforced regulations controlling use of herbicides and insecticides used in pest, weed and disease control.
- Cleared brush from areas where trees were being prepared for removal.
- Handled bucking of trees and removed limbs that were cut down.
- Cut grass and keep the city looking as beautiful as possible
Caregiver, Special Needs
1 Year 2 Months- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Customer Service Associate
3 Years 3 Months- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Provided training and support to new associates to help provide high-quality customer service.
Chef's Apprentice
3 Months- Interacted with customers by phone, email, or in-person to provide information.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
- Obtained fresh, local ingredients to improve dish flavors and limit grocery costs.
- Observed head chefs and how each prepared different specialties to gain knowledge in cooking techniques.
- Cleaned kitchen counters, refrigerators, and freezers.
- Checked expiration dates, rotated food and removed any items that were no longer usable.
Education
Bachelor of Arts - Criminal Justice
High School Diploma
Skills
Succession Planning
Labor Relations
Dispute Mediation
New Employee Orientation
Employee Relations
Recordkeeping
Recruitment
Staff Management
Employee Engagement
Employee Onboarding
Training Programs
Human Resources Operations
Recruitment and Hiring
Timeline
DPS/Human Resources Manager
Milwaukee RTS/Kirby
06.2023 - 08.2023Read More
DPS/Human Resources Manager
UCS LLC/Kirby
01.2023 - 06.2023Read More
Door to Door Sales Representative
USC LLC/Kirby
07.2022 - 01.2023Read More
Warehouse Associate
Roundy's Distribution
11.2020 - 12.2021Read More
Warehouse Associate
Target Distribution
11.2020 - 10.2021Read More
Door to Door Sales Representative
Branski Marketing
10.2020 - 11.2021Read More
Forestry Worker
City Of West Allis, WI
07.2020 - 10.2021Read More
Caregiver, Special Needs
Georgia Health Group
05.2020 - 07.2021Read More
Chef's Apprentice
The Farmers Wife
05.2019 - 08.2019Read More
Customer Service Associate
McDonald's
08.2016 - 11.2019Read More
Nathan Hale High School
High School Diploma
Read More
Strayer University
Bachelor of Arts from Criminal Justice
Read More