Demetrios Kringas
Sleepy Hollow,NY
Summary
Professional with deep experience in retail management, prepared to drive store performance and customer satisfaction. Skilled in inventory management, sales strategies, and staff training. Known for strong collaboration, adaptability, and focus on achieving results. Effective in leading teams and meeting organizational goals.
Overview
18
18
years of professional experience
Work History
Department Manager
REI CO-OP
01.2024 - 10.2024
- Supervised Soft Good & support sales floor staff in all areas including Hard Goods, Shop, Customer Service, Operations, and Shipping & Receiving
- Facilitate in hiring, training and coaching
- Responsible for driving the sales and operations grossing in revenue stream of $33M annually
- Oversaw the clothing department exclusively, increasing the production of sales to $16M
Retail Sales Manager
REI CO-OP
02.2022 - 01.2024
- Identify talent and strengths in team members to conduct, train, and onboard Inspired Guides
- Assisted in opening other retail stores in the tri-state such as Huntington Station, NY
- Supervise & support sales floor staff in all areas including Hard Goods, Shop, Customer Service, Operations, and Shipping & Receiving
- Liaison to Reps for scheduling Product Training
- Directed the execution of our core standards and overall visual direction
- Drove sales and operations for the Norwalk location grossing in revenue stream of $15M annually
Temp Sales Manager
REI CO-OP
05.2021 - 01.2022
- Create unique customer experiences
- Collaborate with peers and store teams to drive memberships and sales goals
- Updated visuals and maintaining REI standards
- Create ski/bike shop packages to drive results for better customer experience
Sales Lead
REI CO-OP
01.2018 - 02.2021
- Camp, Action Sports and Shop Counter, monitor metrics and adjust standard operating procedures and visual storytelling to increase sales
- NYC 5 Boro Bike Tour Assistant
- Provided Market Support for New Store Openings
- Assisted in creating partnerships and collaborating with local community organizations
- Led the in store classes for a hands on experiences Elevated Camping, Wax & Tune, and Trail Side Maintenance
- Managed physical inventory
- Anderson Award Recipient (2019)
Sales Associate
REI CO-OP
11.2014 - 12.2017
- Handled rack installations on a weekly basis
- Received Bike Certification Tech II / Ski Tech
- Customer Service
Assistant Manager
The Mary Hill Estate
09.2014 - Current
- Responsibilities include collection of rent, advertising for vacant apartment
- Meeting with real estate agents to show the apartments, small maintenance
- Yard upkeep and seasonal gardening, responding to tenant inquires or issues
Sales Marketing Coordinator
NCC Media
07.2014 - 10.2014
- Developed strategic and competitive collateral materials for NCC Media sales teams and business development executives
- Worked with Sales Marketing Managers to help drive revenue from advertisers to cable affiliates in all 210 US local markets
- Produced market intelligence reports (NCC 411’s) on key accounts in all core categories to educate sellers on a client’s current media & marketing initiatives
- Produced reports on progress within the department and outlined any developed sales strategy accordingly
Adaptive Ski Instructor
Windham Ski Resort
01.2007 - 01.2008
- Instructed the physically/mentally challenged in skiing using adaptive devices
- Cooperated with experienced instructors to assist in meeting daily goals of clients
- Implemented safety skills when using the handicap ski equipment
Education
Bachelors of Arts Degree - Communications
Curry College
Milton, MA05.2014
New York State Regents Diploma -
Briarcliff High School
Briarcliff Manor, NY06.2009
Skills
- Microsoft Excel
- Microsoft Office
- Microsoft PowerPoint
- UKG Kronos
- Strong communication
- Retail Operations
- Money Handling
- Team Motivation
- Staff Management
- Customer Service and Relations
- Self-starter
- Ability to take direction
- Ability to take criticism
- Ski Mountaineering
- Ice Climbing
- Backpacking
- Mountain Biking
- Kayaking
- Snowshoeing
- Swimming
References
References provided on request
Timeline
Department Manager
REI CO-OP
01.2024 - 10.2024
Retail Sales Manager
REI CO-OP
02.2022 - 01.2024
Temp Sales Manager
REI CO-OP
05.2021 - 01.2022
Sales Lead
REI CO-OP
01.2018 - 02.2021
Sales Associate
REI CO-OP
11.2014 - 12.2017
Assistant Manager
The Mary Hill Estate
09.2014 - Current
Sales Marketing Coordinator
NCC Media
07.2014 - 10.2014
Adaptive Ski Instructor
Windham Ski Resort
01.2007 - 01.2008
New York State Regents Diploma -
Briarcliff High School
Bachelors of Arts Degree - Communications
Curry College