Demetrious Galtney
Saint Louis,MO
Summary
Dedicated worker with exceptional customer service skills, emphasizing guest engagement and cash handling. Proven ability to manage multiple tables and enhance dining experiences.
Overview
6
6
years of professional experience
Work History
Server
Top Golf
01.2025 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely order fulfillment and quality standards.
- Managed multiple tables efficiently, prioritizing guest needs and enhancing dining experience.
- Trained new servers on menu items, service protocols, and customer engagement techniques.
Kitchen Shift Leader
Red Robin
02.2022 - Current
- Supervised kitchen staff to ensure adherence to safety and quality standards.
- Coordinated food preparation and service, optimizing workflow for efficiency.
- Trained new team members on operational procedures and best practices.
- Implemented inventory management techniques to reduce waste and improve cost control.
Deli Manager
Walmart
02.2020 - 03.2023
- Oversaw daily deli operations, ensuring compliance with food safety standards and company policies.
- Trained and mentored staff on product preparation, customer service techniques, and inventory management.
- Managed inventory levels, conducting regular audits to minimize waste and optimize stock availability.
- Implemented process improvements that enhanced efficiency in food preparation and customer service delivery.
Education
Associate of Arts - Pharmacy Technician
Everest College
Saint Louis, Mo08-2014
High School Diploma -
Imagine College Prep Academy
Saint Louis, Mo05-2011
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Affiliations
Diamond Dive Empowerment Foundation
Timeline
Server
Top Golf
01.2025 - Current
Kitchen Shift Leader
Red Robin
02.2022 - Current
Deli Manager
Walmart
02.2020 - 03.2023
Associate of Arts - Pharmacy Technician
Everest College
High School Diploma -
Imagine College Prep Academy