Demetrius Daugherty

• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff. With in a small community
• Greeted guests in with friendliness and professionalism.
• Monitored and ordered supplies and materials to keep office well stocked.
• Drafted common document templates to reduce time spent creating documents from scratch.
• Reviewed and edited documents for accuracy, grammar and clarity.
• Worked closely with management to provide effective assistance for specific aspects of business operations.
• Updated database of contacts and resources for company-wide distribution.

• Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
• Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
• Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
• Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
• Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
• Collaborated with store manager to maintain daily operations.
• Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
• Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
• Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
• Discussed medical histories with patients in effort to provide most effective medical advice.
• Communicated with patients, ensuring that medical information was kept private.
• Spearheaded and implemented new projects to expand scope of engagement.

I worked as a loper.

• Educated patients and family members on best home care practices for healing and recovery.
• Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
• Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.