Demetrius Hernandez-Morris
Albuquerque,NM
Summary
Highly motivated and detail-oriented professional with proven track record of troubleshooting, repairing and maintaining production machinery and equipment to achieve optimal efficiency. Proficient in understanding and interpreting schematics and technical drawings to manage equipment according to specifications.
Overview
4
4
years of professional experience
Work History
INSURANCE SALES AGENT
FARMERS INSURANCE
09.2022 - Current
- Determine client needs and financial situations by scheduling fact-finding appointments
- Analyze customer data to identify suitable insurance options
- Manage sales process from lead generation to policy delivery
- Service clients changing insurance needs by selling life, health, and disability insurance
- Prepare quotes and proposals based on clients' requirements and needs
- Extensive use of Microsoft Word and Excel to compile customer data and letters
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling
MANAGER / LEAD TECH
ASURION LLC/UBREAKIFIX
06.2020 - 10.2022
- Perform test, analysis and repair of computer software and hardware
- Mechanical troubleshooting, installing and repair as well as preventative maintenance on various electronic equipment
- Solder semiconductors on motherboards, computers and electronic components
- Compile and evaluate data to update software on computers and make adjustments to bios codes to ensure optimal performance and stability
- Training of new technicians in proper operation and servicing of equipment as needed
- Explain complex technical issues and needed repairs to customers in simple terminology
- Manage devices and inventory using microsoft Excel
TECH OPERATOR
SKORPIOS
01.2020 - 03.2020
- Troubleshooting of Quad Small Factor Pluggable (QSFP) used in fiber optics
- Soldering of components of OFSP on Main Motherboard
- Perform daily operation tasks, identify problems with equipment during manufacturing process
TECHNICIAN
SOLAERO
07.2019 - 12.2019
- Use of precision and diagnostic instruments to measure required tolerances of mechanical parts
- Responsible for specific process steps in assembly and testing of production solar panels
- Assist in setting up workstations and follows written process specifications in completing tasks
- Work with and around chemicals using approved personal protective equipment
Education
Mechanical Engineering
New Mexico Institute of Mining And Technology
Socorro, NMCENTRAL NEW MEXICO COMMUNITY COLLEGE
Albuquerque, NMSkills
- Attention to Detail
- Power Tools and Equipment
- Troubleshooting
- Complex Repairs
- Troubleshooting and Diagnostics
- Preventive Maintenance
Accomplishments
- Level 1 and Level 2 Certified
- Samsung, Apple, Google Certified
- Life, Health, Property and Casualty licensed
Certifications
- WISE Level 1 and Level 2 Certified
- Samsung, Apple, Google Certified
- Life, Health, Property and Casualty licensed
Timeline
INSURANCE SALES AGENT
FARMERS INSURANCE
09.2022 - Current
MANAGER / LEAD TECH
ASURION LLC/UBREAKIFIX
06.2020 - 10.2022
TECH OPERATOR
SKORPIOS
01.2020 - 03.2020
TECHNICIAN
SOLAERO
07.2019 - 12.2019
Mechanical Engineering
New Mexico Institute of Mining And Technology
CENTRAL NEW MEXICO COMMUNITY COLLEGE