Demi Dentoni
Miami Beach,USA
Summary
hardworking and determined employee that has been working in the hospitality industry for 4 years. always like to go the extra mile to put a smile on people's faces and have good communication and people skills that make adaptable to most situations. love to work and will always go out of my way to ensure customer satisfaction.
Overview
7
7
years of professional experience
Work History
Personal Driver/ Shopper
Uber
09.2022 - Current
- Enhanced client satisfaction by providing timely and efficient transportation services.
- Maintained a high level of vehicle cleanliness, ensuring a comfortable experience for all clients.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Developed strong rapport with clients, leading to repeat business and positive referrals.
- Selected efficient routes using GPS technology or map-reading skills to avoid heavy traffic or construction delays.
Door Sales Representative
Vivint Smarthome Pros
01.2022 - 08.2022
- Generated leads by canvassing assigned neighborhoods
- Developed world-class sales strategy to achieve established quotas
- Increased lead pipeline through social media promotion and engagement
- Completed all required paperwork for each sale and scheduled installation appointments
- Facilitated completion of credit application process, follow-ups and deal closures
- Consulted with clients after sales or contract signings to provide ongoing support
- Answered customer phone calls to address concerns and questions
Server
26 Sushi & Tapas
03.2021 - 08.2021
- Greeted all guests with smile and friendly greeting
- Engaged customers in friendly conversation to boost satisfaction and loyalty to restaurant
- Assisted guests with making menu choices
- Used POS system to accurately input orders and process payments
- Performed side work duties, such as cleaning, refilling and polishing
Hostess
26 Sushi & Tapas
01.2021 - 08.2021
- Maintained an even and orderly flow of guests from the reception area into the dining room or lounge, and informed customers of estimated wait times
- Managed reservations received through telephone or online interfaces and coordinated seating for appropriate dates, times, and party counts
- Addressed and resolved guest complaints, escalating to management when necessary
- Greeted guests and bade farewell to departing guests, presented menus, and announced the name of the server
Front Of House Employee
Pizzafiore
01.2020 - 12.2020
- Answered incoming calls and provided information regarding hours of operation, location, and menu items
- Delivered or collected final bill and processed cash and credit card payments
- Greeted all guests with smile and friendly greeting
- Gained familiarity with menu ingredients and cooking processes to respond to customer inquiries
- Answered phones and took phone orders for customer pick up or delivery
Henna Artist
Body Art by Christina
01.2018 - 03.2020
- Helped customer pick suitable design
- Built displays and exhibits to showcase work and promote sales
- Continuously studied techniques to improve the diversity and quality of work
- Consulted with clients to uncover potential conditions that would make tattooing unadvisable
- Educated clients about at-home care to prevent complications from tattoo work
Education
High School Diploma - Theatre
Miami Beach Senior High School
Miami Beach, FL06.2021
Skills
- SPANISH FLUENCY
- TEAM PLAYER
- ADAPTABILITY
- CRITICAL THINKING SKILLS
- MATHEMATICS
- LEADERSHIP
- DECISION MAKING SKILLS
- CREATIVITY
Timeline
Personal Driver/ Shopper
Uber
09.2022 - Current
Door Sales Representative
Vivint Smarthome Pros
01.2022 - 08.2022
Server
26 Sushi & Tapas
03.2021 - 08.2021
Hostess
26 Sushi & Tapas
01.2021 - 08.2021
Front Of House Employee
Pizzafiore
01.2020 - 12.2020
Henna Artist
Body Art by Christina
01.2018 - 03.2020
High School Diploma - Theatre
Miami Beach Senior High School