Demie Guerrero
Willoughby,OH
Summary
Dynamic hospitality professional with a proven track record at Taco Macho Mexican Restaurant, excelling in customer service and team collaboration. Adept at cash handling and enhancing guest experiences, consistently achieving high satisfaction rates. Skilled in menu memorization and maintaining cleanliness standards, ensuring efficient operations and exceptional service delivery.
Overview
5
5
years of professional experience
Work History
Server
Taco Macho Mexican Restaurant
Strongsville, OH
09.2025 - 02.2026
- Provided exceptional customer service in fast-paced dining environment.
- Took and processed food and beverage orders accurately.
- Maintained cleanliness and organization of dining area and serving stations.
- Collaborated with kitchen staff to ensure timely food delivery.
- Assisted in training new team members on menu items and service procedures.
- Handled cash transactions, ensuring accuracy in billing and payments.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Bussed and reset tables to keep dining room and work areas clean.
Hostess
El Palenque Mexican Restaurant & Cantina
Willoughby, OH
10.2024 - 12.2025
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservations and waitlists efficiently to optimize dining flow.
- Assisted servers by communicating guest needs and special requests.
- Maintained cleanliness of entrance area, enhancing overall guest experience.
Server
Cocos Locos Mexican Restaurant
Willoughby, OH
04.2021 - 12.2023
- Provided excellent customer service by promptly addressing guest inquiries and ensuring satisfaction.
- Collaborated with kitchen staff to ensure timely food delivery and accuracy of orders.
- Maintained cleanliness and organization of dining area, enhancing overall guest experience.
- Assisted in training new servers on menu knowledge and operational procedures.
Education
High School Diploma -
South High School
Willoughby, OH05.2022
Skills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Hospitality service expertise
Memory retention
Customer service
Cleanliness standards
Menu memorization
Team collaboration
Service prioritization
Languages
Italian
Full Professional
Timeline
Server
Taco Macho Mexican Restaurant
09.2025 - 02.2026
Hostess
El Palenque Mexican Restaurant & Cantina
10.2024 - 12.2025
Server
Cocos Locos Mexican Restaurant
04.2021 - 12.2023
High School Diploma -
South High School