Summary
Overview
Work History
Education
Skills
Timeline
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Demika Stokes

Chester,Pennsylvania

Summary

Compassionate and dedicated professional with extensive experience as a Home Health Aide at Help at Home. Skilled in personal care and medication administration, I enhance client independence while ensuring a safe environment. My strong customer service abilities foster trust and satisfaction, leading to improved quality of life for those I support.

Overview

8
8
years of professional experience

Work History

Home Health Aide

Help at Home
01.2023 - Current
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.

Support Specialist

Instamobile
09.2018 - 11.2022
  • Maintained detailed documentation of support interactions, ensuring valuable insights are preserved for future reference and analysis.
  • Acted as a liaison between clients and development teams, ensuring timely communication during critical incidents.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Optimized internal workflows to expedite incident escalations, leading to faster problem-solving efforts from specialized teams.

Caregiver

Lifeline Health Care
06.2017 - 04.2021
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

Education

High School Diploma -

Chester High School
Chester, PA
06-2010

Skills

  • Personal care
  • Medication administration
  • Assisting with mobility
  • Light housekeeping
  • Customer service
  • Remote support
  • Support services
  • Technical assistance

Timeline

Home Health Aide

Help at Home
01.2023 - Current

Support Specialist

Instamobile
09.2018 - 11.2022

Caregiver

Lifeline Health Care
06.2017 - 04.2021

High School Diploma -

Chester High School

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Demika Stokes