Deminique Dougherty
Philadelphia,PA
Summary
Dynamic and dedicated professional with a strong work ethic and active listening skills. Proven ability to enhance guest experiences through effective team collaboration and exceptional service. Experienced in crisis intervention and positive reinforcement, ensuring client satisfaction and safety in high-pressure environments.
Overview
11
11
years of professional experience
Work History
Server
Chickies and Petes
03.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Home Health Aide
Tender Care Home Health
01.2023 - 03.2025
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Behavior Technician
Magee Rehabilitation Hospital
02.2022 - 09.2024
- Provided one-on-one support to clients with mental health issues, addressing unique behavioral challenges.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
- Enhanced client progress by implementing individualized behavior intervention plans.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
- Maintained detailed records of client behaviors and interventions, ensuring accurate tracking of progress over time.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
- Developed individualized treatment plans for patients in collaboration with mental health professionals.
Server
TGI Fridays
05.2014 - 03.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Server
Maggie’s Waterfront Cafe
03.2020 - 08.2022
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
Saint Hubert’s High School For Girls
Philadelphia, PAHealth And Wellness
Community College of Philadelphia
Philadelphia, PASkills
- Active listening
- Social skills development
- Positive reinforcement
- Strong work ethic
- Memory retention
- Team collaboration
Timeline
Server
Chickies and Petes
03.2024 - Current
Home Health Aide
Tender Care Home Health
01.2023 - 03.2025
Behavior Technician
Magee Rehabilitation Hospital
02.2022 - 09.2024
Server
Maggie’s Waterfront Cafe
03.2020 - 08.2022
Server
TGI Fridays
05.2014 - 03.2024
Saint Hubert’s High School For Girls
Health And Wellness
Community College of Philadelphia