Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Demo Nianghane

Philadelphia,PA

Summary

Hardworking team member with solid understanding of operational practices and safety standards. Able to read, understand and accurately follow directions to complete efficient work. Contribute to team success with field knowledge and dedication to going above and beyond to do every job correctly. Willing to work at something until goal is achieved.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Bartender

Harrahs Casino
Chester, PA
02.2024 - Current
  • Make drinks in a fast paced environment .
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Responsible for making sure beverage servers get their drinks quickly.
  • Working in service wells and on the casino floor.

Bartender

Rivers Casino
Philadelphia, PA
08.2022 - 10.2023

.

  • Served high customer volumes during special events, nights, and weekends.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Practiced safe work habits.
  • Accurately handles food orders and sometimes serve tables if needed.

Bartender

Ridge Capitol Bar And Grill
Philadelphia, PA
01.2021 - 08.2022
  • Volunteers to take on additional crew duties, when fellow co workers do not show up to work
  • Accurate cash handling
  • Strong communication skills
  • Outgoing personality
  • Excellent customer service
  • Verbal communication
  • Time management
  • Organizing and prioritizing
  • Safe food handling
  • Team contribution
  • Cash register operation
  • Accepted and processed payments via credit card and cash worth daily.

Hostess

Fogo De Chao
1337 Chestnut St
10.2020 - 01.2021
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Head Hostess

B2 Bluefin
401 E City Ave
01.2019 - 03.2020
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Documented reservations, alerted servers, and managers of large groups and prepared seating.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.

Education

Science Leadership Academy At Beeber
Philadelphia, PA
2019

Skills

  • Aloha POS
  • Micros POS
  • Custom Drink Preparation
  • Anticipating Guest Needs
  • Customer Service
  • Food Preparation and Safety
  • Billing and Payment Processing
  • Responsible Alcohol Service
  • New Hire Training
  • Maintaining a Clean Bar

Certification

  • Pennsylvania RAMP certification
  • Pennsylvania Non Gaming License
  • Delaware Alcoholic Beverage Server Training

Timeline

Bartender

Harrahs Casino
02.2024 - Current

Bartender

Rivers Casino
08.2022 - 10.2023

Bartender

Ridge Capitol Bar And Grill
01.2021 - 08.2022

Hostess

Fogo De Chao
10.2020 - 01.2021

Head Hostess

B2 Bluefin
01.2019 - 03.2020

Science Leadership Academy At Beeber
Demo Nianghane