Demonta Hudson
South Haven,MI
Summary
Proven track record in enhancing customer satisfaction and loyalty at Michigan Local Market, adept in customer service and problem-solving. Demonstrated ability to collaborate effectively with teams, ensuring operational excellence. Boosted repeat business through strategic relationship-building and efficient time management.
Overview
2
2
years of professional experience
Work History
Sales Associate
Michigan Local Market
2022.06 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Outside Yard Team Member
Menards
2023.05 - 2024.07
- Performed routine maintenance on equipment used in daily operations, prolonging the life of valuable tools.
- Coordinated special orders for customers who requested items not readily available in-store, enhancing customer satisfaction rates.
- Supported sales staff by keeping them informed about available stock levels, helping them meet customer needs more effectively.
- Developed strong relationships with customers, leading to repeat business and positive word-of-mouth referrals.
Education
Finance
Central Michigan University
Mount Pleasant, MI05.2027
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
Timeline
Outside Yard Team Member
Menards
2023.05 - 2024.07
Sales Associate
Michigan Local Market
2022.06 - Current
Finance
Central Michigan University
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