Demri Ward
Pasadena,TX
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Gringos Tex Mex. Proven ability to engage guests and enhance their experience while effectively managing cash handling and multitasking in high-pressure environments. Committed to fostering positive interactions and achieving sales growth through attentive service.
Overview
3
3
years of professional experience
Work History
Server
Gringos Tex Mex
La Porte, TX
05.2025 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Beauty Advisor
Ulta Beauty Inc.
Pasadena, TX
04.2024 - 04.2025
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
Host
Monument Inn
Deer Park, TX
11.2023 - 03.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Daycare Teacher
Peggy’s Daycare
Deer Park, TX
06.2022 - 05.2023
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
Education
Esthetician
Advanced Beauty Academy
Pasadena, TXDeer Park High School
Deer Park, TXSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server
Gringos Tex Mex
05.2025 - Current
Beauty Advisor
Ulta Beauty Inc.
04.2024 - 04.2025
Host
Monument Inn
11.2023 - 03.2024
Daycare Teacher
Peggy’s Daycare
06.2022 - 05.2023
Esthetician
Advanced Beauty Academy
Deer Park High School