Demtria Bryant
Sacramento,CA
Summary
Dynamic professional with a proven track record at Goodwill Industries, excelling in customer satisfaction and data accuracy. Leveraging strong telephone etiquette and cash handling skills, I consistently improved service quality and reduced errors, ensuring timely task completion and fostering positive relationships with clients and colleagues alike.
Overview
21
21
years of professional experience
Work History
E Commerce Clerk
Goodwill Industries
03.2015 - 02.2025
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Preschool Teacher
Discovery Tree Schools
07.2009 - 05.2012
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
Instructional Assistant
Sacramento City Unified School District
12.2003 - 06.2009
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Cashier
Kroger
07.2006 - 06.2009
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
ECE Studies - Early Childhood Education
Sacramento City College
Sacramento, CA05.2003
High School Diploma - General Education
Luther Burbank High School
Sacramento, CA06.1988
Skills
- Telephone etiquette
- Customer satisfaction
- Cash handling
- Cash management
Timeline
E Commerce Clerk
Goodwill Industries
03.2015 - 02.2025
Preschool Teacher
Discovery Tree Schools
07.2009 - 05.2012
Cashier
Kroger
07.2006 - 06.2009
Instructional Assistant
Sacramento City Unified School District
12.2003 - 06.2009
ECE Studies - Early Childhood Education
Sacramento City College
High School Diploma - General Education
Luther Burbank High School
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