Dena Schull
Red Wing
Summary
Detail-oriented healthcare professional with experience in special education and patient scheduling. Completed Medical Terminology course with an A. Skilled in data accuracy and compliance with HIPAA regulations, enhancing operational efficiency and fostering collaboration for improved patient outcomes.
Overview
19
19
years of professional experience
Work History
Van Driver
First Student
Red Wing
01.2024 - Current
- Safely transported students to and from designated locations.
- Transported special education students to and from designated locations, prioritizing safety and well-being.
- Ensured compliance with safety regulations and company policies to uphold safety standards.
- Maintained accurate logs of daily routes and vehicle inspections to ensure operational efficiency.
Special Education Paraprofessional
Burnside Elementary School
Red Wing
01.2023 - 01.2024
- Supported students in daily activities aligned with their IEPs.
- Supported regular education teachers in adapting lessons for student comprehension and success.
- Collaborated with team to identify strategies for enhancing classroom efficiency for students and teachers.
- Aided teacher in observing, recording, and analyzing student behavior to inform instructional adjustments.
Desk Operations Specialist
Mayo Clinic
Red Wing
01.2022 - 01.2023
- Coordinated patient visits and managed appointment scheduling and rescheduling using Epic software to ensure efficient patient flow.
- Notified patients of scheduling changes and delays via phone calls and messages to enhance communication and patient satisfaction.
- Obtained and verified patient demographics and medical insurance information.
- Processed ABN forms and verified insurance to ensure accurate appointment confirmations and compliance.
Special Education Paraprofessional
Red Wing Public School
Red Wing
01.2016 - 01.2022
- Assisted students in daily activities according to their IEPs.
- Supported regular education teachers in adapting lessons to enhance student comprehension and success.
- Assisted ASD teacher in resource room, acquiring techniques to support students in motor room.
- Collaborated in developing strategies to improve classroom operations for students and teachers.
- Assisted the teacher in observing, recording, and charting the behavior of students.
Bank Teller & Vault Teller Supervisor
MidWest One Bank
White Bear Lake
01.2011 - 01.2016
- Promoted to Teller Supervisor after 1 year with the company.
- Promoted to vault supervisor role, overseeing cash management operations.
- Oversaw all teller drawers and conducted audits to ensure compliance and accuracy.
- Processed daily client transactions, ensuring accuracy and compliance for deposits, withdrawals, money orders, and cashier checks.
- Accurately maintained records of each transaction and ensured all documentation and paperwork were in place and in compliance.
- Processed and handled all Garda currency and coin shipments. That would entail sometimes over $100,000 at a time.
- Assisted clients with various questions and concerns related to their accounts and banking products.
Office Manager
Kendall Doors and Hardware
Eagan
01.2007 - 01.2009
- Managed vendor relationships and oversaw purchasing of office supplies to support operational needs.
- Paid all invoices as well as created and implemented change orders for construction jobs.
- Helped project managers finalize bids on upcoming projects and tracked project expenses.
- Coordinated incoming and outgoing mail to ensure timely delivery and efficient communication.
Education
Associate of Applied Science - Health Information Technology / Coding
Minnesota State Community And Technical College
Wadena, MN03-2026
Concordia University
Mequon, WIHigh School -
Concordia Academy
RosevilleSkills
- Patient scheduling
- Data entry accuracy
- Data accuracy
- Excel and Word
- Problem solving
- Team collaboration
- Customer service excellence
- Effective communication
- Attention to detail
- Conflict resolution techniques
- Patience and composure
- Health information coding
References
- Leah Ryan, Special Ed Teacher, RWPS, 3 year working relationship, (912) 674-7238, lmryan@rwps.org
- Carmen Grimm, DOS, Mayo Clinic, 1 year working relationship, (507) 202-3209, grimm.carmen@mayo.edu
- Ronda Gordon, PASS, Mayo Clinic, 1 year working relationship, (224) 763-2332, gordon.ronda@mayo.edu
- Nicole Gadicke, DOS Supervisor, Mayo Clinic, 1 year working relationship, (507) 398-3334, gakicke.nicole@mayo.edu
- Chris White, Manager, First Student, 1 year working relationship, (651) 388-8244
Additional Coursework
- Essentials of Human Anatomy and Physiology
- Introduction to Health Information Management
- Medical Terminology
- Essentials of Medical Coding
Timeline
Van Driver
First Student
01.2024 - Current
Special Education Paraprofessional
Burnside Elementary School
01.2023 - 01.2024
Desk Operations Specialist
Mayo Clinic
01.2022 - 01.2023
Special Education Paraprofessional
Red Wing Public School
01.2016 - 01.2022
Bank Teller & Vault Teller Supervisor
MidWest One Bank
01.2011 - 01.2016
Office Manager
Kendall Doors and Hardware
01.2007 - 01.2009
Associate of Applied Science - Health Information Technology / Coding
Minnesota State Community And Technical College
Concordia University
High School -
Concordia Academy