Overview
Work History
Education
Skills
Timeline
Generic

SADAYIA MILES

Overview

6
6
years of professional experience

Work History

Customer Service Representative

Liveops
12.2023 - 09.2024
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Contributed to sales growth by upselling products and services based on individual customer requirements.

Customer Service Representative

Hansen Technologies
Atlanta, GA
03.2023 - 12.2023
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Receptionist

Aaron’s
Decatur, GA
03.2021 - 11.2022
  • Welcoming visitors and clients, and directing them to the appropriate person
  • Answer and direct calls ,Scheduling appointments and meetings, Maintaining event calendars

Sales Associate

Marshalls
Decatur, GA
06.2018 - 04.2020
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Education

High School Diploma

Lithonia High School
05.2020

Skills

  • Customer Service
  • Active Listening
  • Critical Thinking
  • Data Entry

Timeline

Customer Service Representative

Liveops
12.2023 - 09.2024

Customer Service Representative

Hansen Technologies
03.2023 - 12.2023

Receptionist

Aaron’s
03.2021 - 11.2022

Sales Associate

Marshalls
06.2018 - 04.2020

High School Diploma

Lithonia High School
SADAYIA MILES