Denae Copeland
Conley,GA
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
6
6
years of professional experience
Work History
Cashier/Customer Service
Big Dave's Cheesesteaks
07.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Order Selector
HT HACKNEY
05.2022 - 05.2023
- Demonstrated adaptability, successfully managing multiple tasks simultaneously during peak business hours without compromising quality or speed.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Picked and packed order items.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
Order Filler
Castellini Company LLC
12.2021 - 05.2022
- Packaged fresh food products for Hello Fresh customers
- Contributed to a safe working environment by adhering to strict safety protocols during all tasks.
- Succeeded in meeting daily targets consistently, demonstrating reliability and commitment to excellence in performance.
- Ensured customer satisfaction with accurate order assembly, addressing any discrepancies promptly and professionally.
- Followed safety protocols to minimize workplace accidents.
Fulfillment Associate
Macy's
10.2018 - 02.2020
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
Education
High school diploma or GED -
Forest Park High School
04.2018
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Reliability and punctuality
- Active Listening
- Relationship Building
- Team Leadership
- Product Scanning
Timeline
Cashier/Customer Service
Big Dave's Cheesesteaks
07.2023 - Current
Order Selector
HT HACKNEY
05.2022 - 05.2023
Order Filler
Castellini Company LLC
12.2021 - 05.2022
Fulfillment Associate
Macy's
10.2018 - 02.2020
High school diploma or GED -
Forest Park High School
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