
Innovative professional skilled in creating and implementing marketing strategies, executing budgeting plans and utilizing market research to identify customer needs. Demonstrated ability in increasing brand visibility and market share. Possesses excellent communication and customer service skills. Diplomatic and tactful with professionals and non-professionals at all levels. Accustomed to handling sensitive, confidential records. Demonstrated history of producing competitive results, while meeting stringent guidelines, deadlines and forecast. Recognized for ability to work with very diverse clients and staff. Outstanding skills in assessing what is needed to advance to the next performance level, recommending sensible solutions, and effectively motivating staff to implement them in a spirit of collaboration.
•Utilized advanced business to business selling techniques to obtain desired results in subscriber growth, data penetration and revenue targets as well as ensuring high quality customer relations and retention.
•Effectively planned and managed assigned accounts to maximize potential and to ensure customer satisfaction, and identified needs through thorough understanding of customer business operations and effectively developed comprehensive solutions to meet customer needs.
Prepared and presented professional corporate business proposals and presentations to corporate business executives.
•Developed strong relationships with key clients, leading to increased revenue and repeat business.
Managed a portfolio of corporate accounts, fostering long-term partnerships and promoting customer loyalty.
•Expanded market share by identifying new business opportunities and engaging in strategic negotiations with potential clients.
•Analyzed sales data to identify trends and areas for improvement, implementing targeted action plans for enhanced performance.
•Conducted regular account reviews, ensuring alignment with client objectives and addressing any challenges proactively.
•Built credibility and trust among clients through consistent
communication, problem-solving efforts, and focus on delivering value-added solutions.
•Led contract negotiations with high-profile clients, resulting in favorable terms that contributed to overall company success.
•Partnered with product development teams to ensure client feedback was incorporated into future offerings for better market fit.
•Retained a high percentage of existing accounts through proactive relationship management efforts and excellent customer support services.
•Identified upsell opportunities within existing accounts, contributing significantly to annual revenue growth.
•Ensured accurate forecasting by maintaining up-to-date records of sales activities and client interactions in CRM systems.
•Provided comprehensive reporting on account performance indicators to senior leadership for informed decision-making processes.
•Leveraged industry expertise and market insights to provide valuable guidance on clients'' strategic planning efforts, helping them achieve their business goals.
•Built diverse and consistent sales portfolio.
•Achieved or exceeded company-defined sales quotas.
•Negotiated prices, terms of sales and service agreements.
•Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
•Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
•Developed and maintained strong working relationships with professionals within assigned territory.
•Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
•Identified new business opportunities through cold calling,
networking, marketing and prospective database leads.
•Met existing customers to review current services and expand sales opportunities.
•Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.