Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

DENAE PINON

Washington,DC

Overview

5
5
years of professional experience
1
1
Certification

Work History

Community Based Support Specialist Remote

Big Brothers Big Sisters of Metropolitan Detroit
10.2021 - Current
  • Developed monthly newsletters for the community program that included resources, events, and program success stories.
  • Utilizing software constant contact, canva, and InDesign for marketing resources and newsletters.
  • Provided case management, advocacy, support, resources, and referrals to volunteers and families
  • Oversaw strong relationships with volunteers and families with consistent contact (emails, phone calls, and text messages.)
  • Led trainings about the program, rules, and regulations to volunteers and families.

Community Based Support Specialist

Big Brothers Big Sisters of Central New Mexico
Albuquerque, NM
10.2018 - 09.2021
  • Provided guidance, assistance, support, and supervision to members in the program on a consistent basis.
  • Organized and conducted workshops for youth and volunteers such as a Bowl for Kids and monthly program events.
  • Held accountability for accurate and timely reporting including billing and services provided.
  • Produced retention rate for communicating with clients averaging 92%.

Teacher

La Petite Academy
Rio Rancho, NM
01.2018 - 05.2019
  • Prepared lesson plans each week, including activities that will help with student's development
  • Nourish student's social, physical, and intellectual growth
  • Utilized a variety of teaching methods to meet students' needs and learning interests.

Education

Bachelor of Science - Psychology And Biology

The University of Texas At El Paso
El Paso, TX
05.2018

Skills

  • MS Office, G-Suite, Quickbooks, Salesforce (CRM)
  • Excellent Customer Service
  • Conference Calling Software (Zoom and Skype)
  • Collaborative Team Player
  • Strong Communicator (Presentations, Trainings, etc)
  • Community Resources/ Referrals
  • Case Management
  • Data Entry
  • Customer Needs Assessments

Websites

Certification

  • Google It Support Professional Certificate, Google Career Certificates - Est Completion Date December 2022

Timeline

Community Based Support Specialist Remote

Big Brothers Big Sisters of Metropolitan Detroit
10.2021 - Current

Community Based Support Specialist

Big Brothers Big Sisters of Central New Mexico
10.2018 - 09.2021

Teacher

La Petite Academy
01.2018 - 05.2019

Bachelor of Science - Psychology And Biology

The University of Texas At El Paso

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