De'Naija Copeland
Tallahassee
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Retail Sales Associate
Rue 21
Tallahassee
10.2024 - Current
- Operate the cash register
- Do inventory and stock racks and shelves.
- Used product knowledge to suggest items to match client needs.
- Kept informed about new products arriving at the store on a regular basis.
Retail Sales Associate
Charlotte Russe
Tallahassee
11.2023 - 02.2024
- Greeted customers to determine wants or needs.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Collaborated with team members to achieve sales targets and contribute to a positive work environment.
- Helped customers find the best outfit to complement their style
Education
High School Diploma -
James S Rickards High School
Tallahassee, FL05-2025
Skills
- Cash register operation
- Inventory management
- Product recommendations
- Sales target achievement
- Great communication skills
Certification
- Entrepreneurship and Small Business master certification in Entrepreneurship
- Intuit design for delight innovator
- Information technology specialist in device configuration and management
- PMI project management ready
Timeline
Retail Sales Associate
Rue 21
10.2024 - Current
Retail Sales Associate
Charlotte Russe
11.2023 - 02.2024
High School Diploma -
James S Rickards High School