Christopher Hill Jr
WILMINGTON,DE
Summary
Dedicated Retail Sales Associate experienced in delivering exceptional customer service and enhancing sales performance. Created engaging customer experiences through effective communication and prompt resolution of inquiries. Demonstrated comprehensive understanding of real estate wholesale and selling practices while maintaining professionalism.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Lowes Home Improvment
Bear, Delaware
01.2023 - Current
- Assisted customers in product selection, providing tailored recommendations to enhance shopping experience.
- Operate cash, processed transactions, and handled customer payments.
- Resolved customer inquiries and complaints swiftly, contributing to improved customer satisfaction.
- Maintained store appearance by organizing displays and ensuring cleanliness to create inviting environment.
- Daily/Weekly (CRM)Customer Relationship Management & Hotsheet/Checklist
- Maintained consistency and effectiveness in policies and procedures, ensuring that peer knowledge is continually updated.
- Tracked work orders to ensure timely completion of installations
- Create quoted/blueprinted work for job specifications
Education
Sussex Technical High School
Georgetown, DESkills
- Retail sales
- Product knowledge
- Sales strategies
- Customer service
- Customer engagement
- Sales expertise
- Visual merchandising
- Display setup
- Cash handling
- Cash register operation
- Order processing
- Money handling
- Issue resolution
- Complaint management
- Customer follow-up
- Effective communication
- Verbal communication
- Phone etiquette
- Relationship management
- Relationship building
- Team collaboration
- Adaptability
- Trend awareness
- Time management
- Attention to detail
- Sales expertise
- Sales goal achievement
- Problem-solving
- Conflict resolution
- Calm demeanor
- Professional demeanor
- Professional appearance
- Reliability
- Brand representation
- Email marketing
- Suggestive selling
- Brand representation
- Cash register operation
- Attention to detail
Wholesale Real Estate
- Additionally, I would like to emphasize that I assist high-spending contractors and recurring buyers in identifying distressed properties that can be renovated, revitalized, and rebuilt to meet the requirements of contemporary market standards.
Timeline
Retail Sales Associate
Lowes Home Improvment
01.2023 - Current
Sussex Technical High School