DENA KAUL

• Established strong customer relationships through excellent communication and attentive service.
• Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
• Consulted with customers to assess needs and propose optimal solutions.
• Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.

• Built strong relationships with key decision-makers at the executive level within HEALTHCARE and CONSTRUCTION vertical markets.
• Collaborated with executive team in partner planning process to develop mutual performance objectives, consistently exceeding financial targets.
• Recruited and trained new hires on best practices and proper protocols; updated training materials and sales collateral and decreased process gaps, nationally.
• Managed, supported and grew business relationships with new accounts and developed strategies to increase sales and revenue.

Took time off following back surgery, from November 2018 through 2020.

12-30-2020 -OYO Vacation Homes for the California West Coast.

Job Description: qualifying clients for AirBNB vacation home rental program.

Reason for leaving: Covid June 08, 2020 shut down of all business'.

09-09-2021 -Interstate Restoration, National Account Manager

Job Description: drive new healthcare business objective established by executive management team.

Reason for leaving: Aftermath of Covid. The company failed to oversee commercial and residential client business during covid.

The company was acquired by First Onsite Restoration, and was rebranding during my first year, during covid, making it entirely impossible to come in new with a new business model for restoration services in healthcare. Hospitals were not open to new vendors on any level due to the risk. I was released from contact.