Daniella Kaufmann
Cuyahoga Falls,OH
Summary
Highly motivated employee eager to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Sales Advisor
Tesla
03.2025 - 10.2026
- Earned companywide top-performer recognition (MVP, Impact, and Performance Excellence awards) while taking on responsibilities beyond standard scope, including training, scheduling, and escalation management
- Resolved customer escalations involving financing, logistics, and service concerns through cross-department coordination and timely follow-up
- Trained and onboarded new hires and created standardized training materials now used across multiple locations.
- Coached underperforming team members through targeted skill development and performance support
- Planned and led execution of the Cleveland Auto Show and other showroom/outreach events, managing logistics, staffing, and vendor coordination while partnering with leadership across operations, finance, and service/delivery
Assistant Branch Manager
Enterprise, Inc.
08.2023 - 02.2025
- Achieved consistent top rankings in sales performance while meeting and exceeding operational targets.
- Successfully completed a comprehensive management program, gaining expertise in operations, customer service, sales, and leadership.
- Collaborated with cross-functional teams to streamline processes, contributing to improved operational efficiency.
- Represented company at networking events and industry conferences, promoting brand awareness and fostering client relationships.
Design Consultant & Sales Representative
Floorz, LLC
04.2022 - 08.2023
- Developed creative and functional design concepts aligned with client vision and requirements.
- Promoted design services and products, consistently exceeding sales goals and contributing to overall revenue growth.
- Facilitated client purchases by conducting market research and analyzing data to align offerings with client needs.
Education
Bachelor of Science - Hospitality Business Management
Kent State University
05-2022
Skills
- Sales & Revenue Growth
- Customer Escalation Management
- Training & Development
- Team Leadership
- Performance Analytics
- Event & Project Management
- Cross-Functional Collaboration
- Client Relationship Management
Certification
- Certified Wedding Planner
Microsoft Excel 2026
Food and Beverage Manager Certification
ServSafe Alcohol and Food Management
First Aid, CPR, and AED
Member, PCMA and CMAA
Timeline
Sales Advisor
Tesla
03.2025 - 10.2026
Assistant Branch Manager
Enterprise, Inc.
08.2023 - 02.2025
Design Consultant & Sales Representative
Floorz, LLC
04.2022 - 08.2023
Bachelor of Science - Hospitality Business Management
Kent State University