Summary
Overview
Work History
Education
Skills
Timeline
Generic

Denay Gossman

Lancaster,SC

Summary

Detail-oriented scheduling professional with extensive experience in managing high-volume patient communications and appointment coordination. Strong organizational skills enhance provider efficiency, while a commitment to confidentiality and excellent customer service fosters positive patient interactions.

Overview

33
33
years of professional experience

Work History

Scheduling Coordinator

Jackson Family Dental
Lancaster, SC
06.2024 - Current
  • Schedule, confirm, and reschedule patient appointments
  • Manage high-volume inbound and outbound calls
  • Maintain accurate scheduling and patient records
  • Communicate appointment reminders and availability
  • Coordinate schedules to maximize provider efficiency
  • Maintain confidentiality of sensitive information

8th Grade ELA / English I Teacher

Lancaster County School District
Lancaster, SC
08.1993 - Current
  • Managed schedules and coordination for 75+ individuals daily
  • Communicated effectively with parents, administrators, and staff
  • Maintained detailed documentation and records
  • Balanced multiple priorities in a structured environment

5th Grade Elementary Teacher

Kershaw County School District
Kershaw, SC
08.1992 - 06.1993
  • Coordinated daily instructional schedules
  • Maintained records and communication with stakeholders

Education

Bachelor of Science - Elementary Education

Winthrop University
Rock Hill, SC

Master of Education - Instructional Accommodation

Francis Marion University
Florence, SC

Skills

  • Appointment scheduling
  • Calendar management
  • Customer service
  • Phone and email communication
  • Time management and organization
  • Data entry and record accuracy
  • Confidential information handling
  • Google Calendar and Outlook
  • Interpersonal communication
  • Emotional intelligence

Timeline

Scheduling Coordinator

Jackson Family Dental
06.2024 - Current

8th Grade ELA / English I Teacher

Lancaster County School District
08.1993 - Current

5th Grade Elementary Teacher

Kershaw County School District
08.1992 - 06.1993

Bachelor of Science - Elementary Education

Winthrop University

Master of Education - Instructional Accommodation

Francis Marion University
Denay Gossman