Denea Bridges
Atlanta,GA
Summary
Highly motivated entry-level administrative support professional with a strong desire to contribute to a dynamic organization. Seeking to leverage current administrative, management, and problem-solving skills in a new role while actively pursuing opportunities to acquire and develop additional competitive skills. Committed to delivering exceptional results and providing efficient support to ensure smooth operations. Dedicated team player with a proactive approach and a keen eye for detail.
Overview
11
11
years of professional experience
Work History
Customer Service Representative Management
AT&T HR
Atlanta, GA
02.2019 - 11.2024
- Provides administrative support assistance to Awesome Power Ministries
- In this role I maintain the Pastor’s calendar
- Makes travel arrangements, schedules meetings, and develops presentations
- Orders and maintains office supplies
- Revised and edited phrases and sentences to improve or correct the meaning or style of sermons
- Revised and composed Ministry communications
- Developed and uses an electronic filing system
- Answers telephone calls and assists callers with various inquiries on Pastor’s availability to charitable services
- Provides updates to Pastor of events, conferences, meetings, etc.
- Maintained quality documentation and records for conformance with relevant standards.
- Collaborated with production teams to address and resolve quality concerns, improving overall product reliability.
- Maintained accurate records of all quality control activities, ensuring easy retrieval for audits or management inquiries.
- Trained new team members on proper quality control techniques, fostering a culture of excellence within the department.
- Developed and implemented quality control processes to meet product standards.
replenisher
Visible Warehouse
12.2017 - 08.2019
- Constructed displays
- Replenished, restocked, and organized shelves
- Removed damaged or expired merchandise from sales floor
- Scanned products into pick faces using rf scanner
- Performed inventory and kept count of each product in each pick face location
- Communicated with co-workers and supervisor
- Provided memorable, highly personalized customer service through needs analyses and product recommendations
- Completed any required paperwork in a timely and accurate manner
- Ensured stock security measures/Loss Prevention procedures are followed per Company Policy
- Trained new employees
- Submitted weekly reports
- Utilized MS Word to coordinate workload allocation among warehouse workers
- Prepared work-orders utilizing MS Excel; performed troubleshooting measures of orders and resolved discrepancies as needed
- Entered data for inbound and/or outbound freight into the Warehouse Management System (WMS) and created bills of lading (BOLs).
Assistant manager
cititrends
05.2014 - 05.2018
- Coordinated and used resources to achieve objectives that fully supported and are linked with company objectives as well as assisted/facilitated other department’s functional objectives
- Opened and closed the store daily
- Answered calls from customers and assisted with inquires such as directions to store, address, return inquiries and dissatisfaction of services received
- Communicated with all associates and District Manager daily
- Performed payroll including calculating store hours to individual employee hours
- Monitored sales activities to prevent/ decrease losses via theft
- Directed and supervised employees with daily tasks
- Completed prevention practices by implementing inventory controls to ensure merchandise was sold and shrink remained minimal
- Resolved inventory control issues and escalated as required
- Demonstrated outstanding customer service by greeting, assisting, and thanking the customers
- Efficiently and accurately conducted customer transactions on our POS
- Trained new employees
- Scheduled and management weekly team meetings
- Maintained and generated required reports for Corporate utilizing MS Word and Excel.
Education
High School Diploma -
North Clayton High School
Atlanta, GA05.2015
Skills
- MS Word
- MS PowerPoint
- Meeting scheduling and management
- Excellent written and verbal communication
- SharePoint
- MS Excel
- MS Outlook
- Excellent customer service
- Typing speed of 55 WPM
Volunteer Experience
02/01/2020, Present, Awesome Power Ministries, Provides administrative support assistance to Awesome Power Ministries., In this role I maintain the Pastor’s calendar., Makes travel arrangements, schedules meetings, and develops presentations., Orders and maintains office supplies., Revised and edited phrases and sentences to improve or correct the meaning or style of sermons., Revised and composed Ministry communications., Developed and uses an electronic filing system., Answers telephone calls and assists callers with various inquiries on Pastor’s availability to charitable services., Provides updates to Pastor of events, conferences, meetings, etc.
References
Available upon request
Timeline
Customer Service Representative Management
AT&T HR
02.2019 - 11.2024
replenisher
Visible Warehouse
12.2017 - 08.2019
Assistant manager
cititrends
05.2014 - 05.2018
High School Diploma -
North Clayton High School