Denean Burks
Conyers,Georgia
Summary
US Army Veteran, Logistics, and Transportation operations specialist with experience in diverse industries in coordinating transportation and handling activities of shipping, tracking packages, entering shipment paperwork, etc. Served as a designated liaison between clients and transport team, ensuring shipments are prioritized and routed accurately. Experienced in issuing purchase orders. Earned corporate and client commendation for effectively utilizing technology and analytics to partner with vendors’ proprietary websites to set up and track shipments. Worked as a team leader and communicator in multi-faceted environments, while building a loyal client base in a highly competitive marketplace. Partnered with clients and third-party transportation services to analyze and problem-solve concerns. Complying with rigorous state and federal transportation laws and regulations. Coordinated safety, maintenance events, and emergency repairs. Proficient in using transportation order management system with excellent skills in data entry along with 10 key and typing speed of 60WPM.
Overview
13
13
years of professional experience
Work History
Accounting/Administrative Assistant
Air Conditioning Specialist Inc
10.2023 - Current
- Process and maintain accurate financial records, including accounts payable, accounts receivable, and general ledger entries
- Assist in the preparation of financial statements, reports, and budgets
- Reconcile bank statements and monitor financial transactions
- Handle invoicing, billing, and collection activities
- Coordinate with external auditors during financial audits.
Logistic Coordinator
Profile Products
07.2022 - 07.2023
- Coordinated transportation providers to ensure prompt and proper movement of shipments
- Responded to customer inquiries and referring clients to the proper channels
- Reviewed purchase orders and shipping documents to ensure accuracy
- Made special shipping arrangements as necessary
- Tracked and fixed shipping errors
- Prepared bills and invoices
- Managed distribution and shipment budgets
- Ensured that the quality of all services provided meets the required standards
- Developed processes that make the supply chain more efficient and organized.
Data Entry Clerk
Anthony’s
01.2022 - 07.2022
- Focused on identifying information correctly then keying information as appropriate
- Maintained database by entering new and updated customer and account information
- Followed policies and procedures and report needed changes
- Resolved deficiencies by using standard procedures or returning incomplete documents to the team leader for resolution.
Transportation Coordinator
Pactiv
01.2017 - 01.2021
- Assigned and scheduled in/outbound shipments to specific carriers
- Assisted in the distribution of technical transportation information such as rates and freight to assigned company facilities
- Audited transportation invoices to ensure that correct charges were applied
- Provided information for comparative freight rate analyses in order to determine the best possible options for securing needed transportation services.
Petroleum Supply Specialist
United States Army National Guard
01.2011 - 01.2018
- Received and stored bulk, packaged, petroleum, and oil and lubricant products
- Selected and submitted samples of petroleum oils and lubricants for testing
- Assigned duties, spot checks, work adequacy, instructed and supervised subordinates in work techniques and procedures
- Operated petroleum and water equipment in addition to multi-product pipeline system.
Technical Support Specialist
Apple
01.2015 - 01.2017
- Maintained strong relationships with customers daily
- Provided training for new customers and helped them acquire the basic skills to get started on product
- Diagnosed and troubleshoot technical issues involving apple products, internet connectivity, email, and applications.
Call Center Representative
AT&T/Vetconnexx
01.2013 - 01.2015
- Responded to customer queries about ATT services, equipment, promotions, roaming and billings
- Developed innovative ways to sell ATT products and services to customers
- Handled customer requests for payments, activations, upgrades, and other services
- Addressed and resolved customer concerns promptly and professionally.
Education
High School Diploma -
Newton High School
Covington, GAAssociate of Arts - Information Technology
Strayer University
Atlanta, GA 05.2001 -
Skills
Productivity & Adaptabilityundefined
Interview Availability
24 hours prior notice
Timeline
Accounting/Administrative Assistant
Air Conditioning Specialist Inc
10.2023 - Current
Logistic Coordinator
Profile Products
07.2022 - 07.2023
Data Entry Clerk
Anthony’s
01.2022 - 07.2022
Transportation Coordinator
Pactiv
01.2017 - 01.2021
Technical Support Specialist
Apple
01.2015 - 01.2017
Call Center Representative
AT&T/Vetconnexx
01.2013 - 01.2015
Petroleum Supply Specialist
United States Army National Guard
01.2011 - 01.2018
Associate of Arts - Information Technology
Strayer University
05.2001 -
High School Diploma -
Newton High School
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