Deneb Camargo-Valdez

Checked patient insurance, demographic, and health history to keep information current.

• Maintained current and accurate medical records for patients.
• Assisted patients with completing medical forms and documentation.
• Adhered to strict HIPAA guidelines to protect patient privacy.
• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Managed multi-line phone system and pleasantly greeted patients.
• Organized waiting room by maintaining cleanliness and order to enhance patient comfort.
• Transcribed phone messages and relayed to appropriate personnel.
• Supported office staff and operational requirements with administrative tasks.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Prepared and processed patient referrals and transfer requests.
• Conducted patient intake interviews, recording and documenting relevant information.
• Greeted visitors and initiated triage processes to efficiently manage patient flow and reduce wait times.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms, and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Performed medical records management, including filing, organizing and scanning documents.
• Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
• Explained procedures to patients to reduce anxieties and increase patient cooperation.
• Organized insurance claims processing, reducing errors and ensuring timely payments for services rendered.
• Administered injections to patients in accordance with safety protocols.
• Conducted rapid strep tests to diagnose throat infections efficiently.
• Logged injections in patient records to ensure accurate documentation.
• Performed urine dip tests to assess patients' health conditions.
• Preformed stich removals
• Vaccine coordinator, ensuring the office has enough vaccinations. Keeping inventory of vaccinations and ordering as needed, while also making sure vaccines are not expired.
• Provided compassionate support to patients during challenging circumstances, ensuring they felt heard and understood.
• Managed the back office keeping inventory of supplies and ordering medical supplies as needed.
• Facilitated patient scheduling and managed appointment confirmations for efficient clinic operations.
• Conducted patient intake assessments, gathering medical histories and vital signs accurately.

• Reduced order processing times with streamlined picking, packing, and shipping procedures.
• Streamlined picking, packing, and shipping procedures, reducing order processing times.
• Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
• Cross-checked pick lists against packed items to ensure accurate order fulfillment.
• Consistently lifted materials weighing as much as 60 pounds.
• Managed time effectively during picking process to achieve timely dispatch of orders.
• Verified quantity and description of materials received by checking merchandise against packing list.
• Kept work area clean and organized to prevent hazards.
• Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
• Unpacked and repacked items in different quantities and configurations for shipment.

• Greeted customers entering store and responded promptly to customer needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Assisted customers with returns, refunds and resolving transaction issues.
• Stocked and tagged merchandise on shelves, ensuring proper organization.
• Assisted customers with inquiries and provided exceptional service, receiving positive feedback from shoppers.
• Answered questions about store policies and addressed customer concerns.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Resolved customer complaints professionally, enhancing customer relations and loyalty.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
• Streamlined checkout process, reducing waiting times and improving overall customer experience.
• Provided backup support for other departments when needed, showcasing versatility within the retail environment.
• Conducted inventory counts by adding each item in stock and documenting in computer system.
• Worked with floor team and managers to meet wide range of customer needs.