Summary
Overview
Work History
Education
Skills
Affiliations
Personal Information
Timeline
Generic

Deneen Adams

Toledo,OH

Summary

Compassionate Dementia and Alzheimer's Care Specialist with a proven track record at Memory Lane, excelling in care planning and patient management. Adept at fostering strong relationships with families while implementing effective behavioral support techniques. Committed to enhancing patient comfort and safety through active listening and quality improvement initiatives.

Overview

28
28
years of professional experience

Work History

Dementia and Alzheimer Care Specialist

Memory Lane
07.2023 - Current
  • Reduced patient anxiety by providing compassionate support and clear communication about treatment options.
  • Ensured a clean, safe environment for patients by following infection control protocols and maintaining proper hygiene practices.
  • Maintained compliance with all regulations pertaining to confidentiality, privacy, and documentation requirements within the caregiving profession.

Home Health Aide

181 Enterprise
06.2017 - 08.2023
  • Contributed to a positive work environment through effective teamwork and open communication with colleagues across departments.
  • Prepared reports for workload and performed quality assurance.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.

Paraprofessional Substitute

Toledo Public Schools
08.2018 - 06.2022
  • Participated in professional development opportunities to stay current on educational trends and enhance teaching skills.
  • Supported teachers in creating multimedia presentations, enriching lesson delivery.
  • Fostered supportive learning environment by establishing strong rapport with 10 thru 30 students.
  • Provided one-on-one tutoring, enabling struggling students to improve their understanding of course content.

Intermittent Claims Examiner

Toledo Telephone Registration/Ohio Bureau of Emp
09.1997 - 06.1999
  • Managed high volume of claims, prioritizing tasks to meet deadlines without sacrificing quality.
  • Reduced claim processing time for faster customer service and improved satisfaction rates.
  • Reviewed applications and supporting documents to verify claims eligibility and accuracy.
  • Interviewed claimants and witnesses to gather factual information.

Education

Certificate - Paralegal Studies

Penn Foster College
Scottsdale, AZ

Bachelor Of Arts - Sociology

Kent State University
Kent, OH
08.1995

Skills

  • Data entry expertise
  • Dependable and responsible
  • Verbal and written communication
  • Microsoft office
  • Case analysis

Affiliations

National Society of Leadership and Success, Sigma Alpha Pi, Online Chapter

Personal Information

Title: Paralegal Aid Professional

Timeline

Dementia and Alzheimer Care Specialist

Memory Lane
07.2023 - Current

Paraprofessional Substitute

Toledo Public Schools
08.2018 - 06.2022

Home Health Aide

181 Enterprise
06.2017 - 08.2023

Intermittent Claims Examiner

Toledo Telephone Registration/Ohio Bureau of Emp
09.1997 - 06.1999

Bachelor Of Arts - Sociology

Kent State University

Certificate - Paralegal Studies

Penn Foster College

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