Summary
Work History
Education
Skills
Affiliations
Timeline
AdministrativeAssistant

Deneen Adams

Legal Aid
TOLEDO,OH

Summary

Compassionate Dementia and Alzheimer's Care Specialist with a proven track record at Memory Lane, excelling in care planning and patient management. Adept at fostering strong relationships with families while implementing effective behavioral support techniques. Committed to enhancing patient comfort and safety through active listening and quality improvement initiatives.

Work History

Dementia and Alzheimers Care Specialist

Memory Lane
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Reduced patient anxiety by providing compassionate support and clear communication about treatment options.
  • Ensured a clean, safe environment for patients by following infection control protocols and maintaining proper hygiene practices.
  • Maintained compliance with all regulations pertaining to confidentiality, privacy, and documentation requirements within the caregiving profession.

Home Health Aide

181 Enterprise Homecare
  • Contributed to a positive work environment through effective teamwork and open communication with colleagues across departments.
  • Prepared reports for workload and performed quality assurance.
  • Supported patients in achieving daily living goals through focused coaching and skill-building activities.
  • Successfully managed challenging behavioral situations by utilizing de-escalation techniques rooted in empathy.
  • Developed strong relationships with family members through regular updates on their loved ones' status during their time under my care.
  • Conducted thorough assessments, identifying changes in patients'' conditions and adjusting care plans accordingly.
  • Organized medical appointments for patients while coordinating transportation when necessary.
  • Served as a reliable liaison between healthcare providers, families, and patients to ensure seamless coordination of care efforts.

Paraprofessional Substitute

Toledo Public Schools
  • Participated in professional development opportunities to stay current on educational trends and enhance teaching skills.
  • Supported teachers in creating multimedia presentations, enriching lesson delivery.
  • Promoted a positive learning environment by establishing clear classroom expectations and maintaining consistent routines.
  • Fostered supportive learning environment by establishing strong rapport with students.

Intermittent Claims Examiner

Toledo Telephone Registration/Ohio Bureau of Emplo
  • Contributed to significant increase in reading proficiency through targeted literacy interventions.
  • Improved student attendance by participating in initiatives designed to increase school engagement.
  • Implemented technology-based solutions for remote learning, maintaining educational continuity.
  • Assisted in developing individualized education plans to promote student success.
  • Managed high volume of claims, prioritizing tasks to meet deadlines without sacrificing quality.
  • Reduced claim processing time for faster customer service and improved satisfaction rates.
  • Reviewed applications and supporting documents to verify claims eligibility and accuracy.

Education

Certificate - Paralegal Studies

Penn Foster College
Scottsdale, AZ

Bachelor Of Arts - Sociology

Kent State University
Kent, OH
08.1995

Skills

Data entry expertise

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Affiliations

Society of Leadership and Success, Sigma Alpha Pi, Online Chapter

Timeline

Dementia and Alzheimers Care Specialist

Memory Lane

Home Health Aide

181 Enterprise Homecare

Paraprofessional Substitute

Toledo Public Schools

Intermittent Claims Examiner

Toledo Telephone Registration/Ohio Bureau of Emplo

Certificate - Paralegal Studies

Penn Foster College

Bachelor Of Arts - Sociology

Kent State University

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