Denelle Spriggs
45 S. Madison ,PA
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Dollar Tree
Hazleton, PA
12.2022 - 02.2026
- Assisted in daily store operations, ensuring compliance with company policies and procedures.
- Enhanced customer service by addressing inquiries and resolving issues promptly to improve satisfaction.
- Trained new staff on store protocols, promoting adherence to safety standards and operational best practices.
- Implemented visual merchandising strategies to drive sales and maintain an appealing store environment.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Team Member
Arby's
Missoula, MT
03.2020 - 09.2022
- Delivered exceptional customer service, ensuring satisfaction and fostering repeat business.
- Operated kitchen equipment efficiently to prepare high-quality food items consistently.
- Collaborated with team members to maintain cleanliness and organization in work areas.
- Trained new employees on menu items, operational procedures, and safety standards.
- Monitored inventory levels and communicated needs for restocking supplies promptly.
- Implemented workflow improvements to enhance order accuracy and reduce wait times.
- Assisted management in resolving customer complaints effectively to maintain brand reputation.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
Education
High School Diploma -
Hazleton High School
Hazleton, PA06.1994
Skills
Customer service
Money handling
Decision-making
Team motivation
Positive attitude
Teamwork and collaboration
Goal setting and achievement
Quality inspections
Willingness to learn
Multitasking
Timeline
Assistant Manager
Dollar Tree
12.2022 - 02.2026
Team Member
Arby's
03.2020 - 09.2022
High School Diploma -
Hazleton High School