DENESHA JENKINS
Birmingham,AL
Summary
Ambitious operations management specialist experienced in improving workflows, allocating resources and leading teams. Brings skills in communication and problem-solving. Looking to put knowledge and abilities to good use in challenging position with room for growth focused on continuous optimization.
Overview
4
4
years of professional experience
1
1
Certification
Work History
CARRIER RELATIONS MANAGER
Transfix
Atlanta, GA
08.2021 - Current
- Resolved all carrier and account problems efficiently while exceeding 93% service for customers in efforts to maintain relationships and increase return customer base.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Identified opportunities and cultivated new business through 200 new cold calls per week.
- Demonstrated products to show potential customers benefits and advantages and encourage business to business sales.
- Share updates on market trends to predict and implement strategic carrier sourcing
Loading Dock Supervisor
AmeriCold Logistics
Atlanta, GA
02.2021 - 08.2021
- Implemented loading dock process and productivity improvements.
- Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Oversaw and motivated team of 26 employees in warehouse to increase efficiency by 62%.
SUPERVISOR RX
CVS Pharmacy
Atlanta, GA
06.2019 - 08.2021
- Applied strong leadership talents and problem-solving skills while leading store operations including: inventory management, team efficiency, and vendor management
- Directed team of 2-3 persons; whilst attaining corporate goals for sales, promotions, and customer care throughout Front Store and Pharmacy.
Education
Bachelors’ of Business Administration - Marketing, Supply Chain Management
Clayton State University
Atlanta, GA05.2020
Skills
- Salesforce Software
- Client Rapport-Building
- Digital Communications
- Managing Service Level Agreements
- Operational Cost Reductions
- Team Collaboration
- Strategy Implementation
- Application and Server Monitoring
- Technical Support and Assistance
- Member Support
- Revenue Growth
Certification
Google Data Analytics Professional
Google, - Coursera, - August 2022
Certified Lean Six Sigma Green Belt, Villanova University, - August 2021
Timeline
CARRIER RELATIONS MANAGER
Transfix
08.2021 - Current
Loading Dock Supervisor
AmeriCold Logistics
02.2021 - 08.2021
SUPERVISOR RX
CVS Pharmacy
06.2019 - 08.2021
Bachelors’ of Business Administration - Marketing, Supply Chain Management
Clayton State University
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