Summary
Overview
Work History
Education
Skills
Timeline
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Denesha Rodriquez

San Carlos,AZ

Summary

Dynamic Front Desk Coordinator at SCAHC with strong administrative skills and a commitment to guest services. Proven ability to enhance operational efficiency and maintain accurate records. Skilled in data entry and staff management, fostering a collaborative environment. Recognized for exceptional responsiveness and dedication to improving service quality.

Overview

7
7
years of professional experience

Work History

Front Desk Coordinator

SCAHC
10.2023 - Current
  • Assisted in managing front desk operations, ensuring seamless guest check-in and check-out processes.
  • Supported scheduling and coordination of appointments, optimizing daily office workflow.
  • Maintained accurate records of guest interactions, enhancing service quality and responsiveness.
  • Handled incoming calls and inquiries, providing timely information to guests and staff.
  • Have the knowledge and experience submitting Bids and invoices through Sage INTACCT.
  • Collaborated with team members to ensure cleanliness and organization of Dream Manor Facility

Server

Hooters
06.2018 - 06.2023
  • Provided exceptional customer service by anticipating guest needs and ensuring satisfaction with dining experience.
  • Managed multi-tasking in fast-paced environment, efficiently taking orders and delivering food promptly.
  • Collaborated with kitchen staff to ensure timely preparation and accuracy of menu items.
  • Trained new servers on restaurant policies, procedures, and best practices for customer engagement.

Behavior Interventionist

Lattie Coor School
08.2022 - 05.2023
  • Implemented individualized behavior intervention plans to support student development.
  • Collaborated with educators to assess and modify classroom strategies for behavioral improvement.
  • Monitored student progress and documented behavioral data to inform instructional adjustments.
  • Trained staff on effective behavior management techniques and crisis intervention strategies.

Education

Interdisciplinary Behavior- Justice Studies

Northern Arizona University
Flagstaff, AZ
05-2023

Associate of Science - Justice Studies

Maricopa Community Colleges, Estrella Mountain Community College
Avondale, AZ
05-2020

Skills

  • Administrative skills
  • Maintaining cleanliness
  • Guest services
  • Record preparation
  • Visitor monitoring
  • Data entry
  • Staff management

Timeline

Front Desk Coordinator

SCAHC
10.2023 - Current

Behavior Interventionist

Lattie Coor School
08.2022 - 05.2023

Server

Hooters
06.2018 - 06.2023

Interdisciplinary Behavior- Justice Studies

Northern Arizona University

Associate of Science - Justice Studies

Maricopa Community Colleges, Estrella Mountain Community College

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Denesha Rodriquez