Denesheaun Brye (Ninni)
Omaha,NE
Summary
I am a very hardworking individual with very strong customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly motivated, with a desire to take on new challenges and opportunities. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively, unsupervised, and quickly mastering new skills. Committed job seeker with a history of exceeding company needs with consistent and organized practices. Skilled in working under pressure, and adapting to new situations and challenges to best enhance the organizational brand. I am confident I have what it takes to become a part of your Twin Peaks team! I am very familiar with the Twin Peaks brand and lifestyle, I worked with the company for four years. During my time, I was a TPG, TPG Trainer, and very soon after, promoted to shift manager.
Overview
7
7
years of professional experience
Work History
Server
The Old Mattress Factory
Omaha, NE
02.2023 - Current
- Provide excellent customer service to ensure satisfaction.
- Ensure that each guest was served courteously, quickly, and efficiently.
- Develop rapport with guests and assist in generating repeat business by providing exceptional customer service.
Shared Living Provider
Capture Developmental and Community Services
Omaha, NE
08.2022 - Current
- Provide 24-hour support to individuals with disabilities in a residential setting.
- Assist individuals with daily living skills such as cooking, budgeting, and medication management.
- Promote positive behaviors through modeling appropriate behavior and reinforcing desired behaviors.
Bartender
Clancy's Pub and Grill
Omaha, Nebraska
01.2022 - Current
- Maintain knowledge of bar and menu options to prepare drinks and make food recommendations.
- Effectively multitask within the fast-paced environment.
- Engage with customers to create a welcoming atmosphere and enhance experience.
- Manage inventory levels and restock supplies as needed during shifts.
- Handle cash transactions and process payments efficiently at the bar register.
Bar Manager
Addy’s Bar and Grill
Elkhorn, NE
06.2021 - 02.2023
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Monitored the performance of bartenders to ensure that all customers received prompt service in a courteous manner.
- Resolved customer complaints regarding quality of food or beverage service in a timely manner.
- Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
General Manager
JET Sports Bar
Omaha, NE
10.2019 - 06.2021
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
Education
Esthetician License -
Xenon Academy
Omaha, NE02-2023
High School Diploma -
Benson High School Magnet Center
Omaha, NE05-2012
Some College (No Degree) - Psychology
University of Nebraska At Omaha
Omaha, NESkills
- Managerial Skills
- Customer Service
- Problem Solving
- Critical Thinking
- Time Management
- Adaptability
- Strong Work Ethic
- Leadership
REFERENCES
- Johnetta Nelson | Mentor | 10 years | (402) 637-7134
- Nia Dorsey | Supervisor | 2 years | (402) 739-5248
- Rob Valentine | Former Co-Worker | 5 years | (402) 739-1196
Timeline
Server
The Old Mattress Factory
02.2023 - Current
Shared Living Provider
Capture Developmental and Community Services
08.2022 - Current
Bartender
Clancy's Pub and Grill
01.2022 - Current
Bar Manager
Addy’s Bar and Grill
06.2021 - 02.2023
General Manager
JET Sports Bar
10.2019 - 06.2021
Esthetician License -
Xenon Academy
High School Diploma -
Benson High School Magnet Center
Some College (No Degree) - Psychology
University of Nebraska At Omaha