Denesserie Yulfo
Mcdonough,GA
Summary
Dynamic customer service professional with a proven track record at Arise Platform, excelling in effective communication and claims adjudication. Skilled in cultivating provider relationships and enhancing service delivery through education. Recognized for problem-solving abilities and meticulous attention to detail, ensuring high levels of customer satisfaction and compliance.
Overview
17
17
years of professional experience
Work History
Customer Service Representative
Arise Platform
Hollywood, FL
06.2015 - Current
- Facilitated effective communication with provider networks, addressing escalated issues and ensuring policy compliance.
- Cultivated strong relationships with contracted providers, managing communications as claims adjudication expert.
- Coordinated provider education presentations to support network adequacy reviews and enhance service delivery.
Customer Service Cashier
Esseriend Electronics
Forrest Park, GA
05.2008 - 06.2013
- Assisted customers in ordering electronic products, ensuring accurate transactions and product selection.
- Guided customers in locating various electronic brands, enhancing their shopping experience.
- Processed cash transactions efficiently, maintaining accuracy and customer satisfaction.
Education
High School Diploma -
North Clayton Sr High
College Park, GA06-1988
Skills
- Effective communication
- Team collaboration
- Problem solving
- Time management
- Provider education
- Transaction processing
- Attention to detail
- Punctuality and reliability
- Customer service
- Claims adjudication
- Credit card payment processing
- Problem-solving
- Researching
- Creative problem solving
Affiliations
- Future Business Leaders of America
- Debate Team
- A/B Honor Roll
- Track and Field
Timeline
Customer Service Representative
Arise Platform
06.2015 - Current
Customer Service Cashier
Esseriend Electronics
05.2008 - 06.2013
High School Diploma -
North Clayton Sr High
Similar Profiles
TARIZMAH JOHNSONTARIZMAH JOHNSON
Customer Service Specialist at Arise PlatformCustomer Service Specialist at Arise Platform
Wendy WhitneyWendy Whitney
Call Center Representative at Arise PlatformCall Center Representative at Arise Platform
Dewaynia keyesDewaynia keyes
Inbound Call Center Representative at Arise PlatformInbound Call Center Representative at Arise Platform
Omar YoungOmar Young
Performance Development Manager at Before and After Car CustomsPerformance Development Manager at Before and After Car Customs
Trevor LatimoreTrevor Latimore
Band Director at McDonough High SchoolBand Director at McDonough High School