Summary
Overview
Work History
Education
Skills
Certification
Additional Work Experience
Timeline
Generic

Denike Le Roux

Breckenridge,CO

Summary

Multilingual hospitality and retail professional with four years of proven success in enhancing team performance and achieving customer service targets. Demonstrates strong planning and organizational skills, effectively balancing business objectives while fostering a productive work environment. Known for cultural and emotional intelligence, consistently exhibiting empathy to optimize procedures and drive results. Career aspirations include further leadership roles to influence operational excellence.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Manager

Mom's Baking Company
Breckenridge, USA
08.2021 - Current
  • Conducted staff meetings to discuss progress and improvement areas.
  • Maintained records of attendance, payroll, and vacation requests.
  • Scheduled interviews, and reference checks.
  • Resolved employee conflicts using company policies and procedures.
  • Analyzed customer feedback to develop service improvement plans.
  • Coached, mentored, and trained team members to improve performance.

AuPair

AuPair Care
Denver, USA
01.2020 - 08.2021
  • Taught basic life skills such as personal hygiene, manners, politeness and respect for others.
  • Provided transportation to school, extracurricular activities, and other appointments.

Business Sourcing Travels

OneLove The Label
Hermanus, South Africa
06.2018 - 12.2019
  • Gained adaptability, communication, and critical thinking skills through international study, work, and volunteer experiences.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Education

Bachelor of Science - Business Administration

Colorado Mountain College
05.2026

Skills

  • Employee training and team building
  • Conflict resolution and cultural awareness
  • Workforce management and critical thinking
  • Clover (POS)
  • English – fluent
  • Afrikaans - native
  • French - conversational

Certification

  • Excel Associate, Microsoft 365 Apps, Certiport
  • Word Associate, Microsoft 365 Apps, Certiport
  • PowerPoint, LinkedIn Learning

Additional Work Experience

  • Influencer assistant, JG Content Retreats

Retail, Onelove the Label

  • International Polo Event Coordinator, Kurland Estate
  • Southern Comfort Bartender, We Love Summer Events
  • Waitress, Milk on the beach
  • Event planning, Bloemhof Girls High Boarding School

Timeline

Manager

Mom's Baking Company
08.2021 - Current

AuPair

AuPair Care
01.2020 - 08.2021

Business Sourcing Travels

OneLove The Label
06.2018 - 12.2019

Bachelor of Science - Business Administration

Colorado Mountain College

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