Denilson Whitmore
Murfreesboro,TN
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Dedicated to providing exceptional customer experiences. Adaptable and proactive professional with strong work ethic and effective communication skills. Eager to contribute to team success and organizational goals.
Overview
3
3
years of professional experience
Work History
Barista
Twice Daily/White Bison Coffee
Murfreesboro, TN
07.2024 - 10.2024
- Welcomed customers and accepted requests for beverages and food items
- Crafted specialty coffee drinks including lattes, cappuccinos, and macchiatos
- Ensured smooth operation of the checkout process
- Sustained cleanliness by wiping down counters
- Kept track of supply inventory levels
- Consistently followed sanitary procedures leading to successful state inspection outcomes
Customer Service Cashier
Raising Cane's Chicken Fingers
Smyrna, TN
10.2023 - 07.2024
- Ensured exceptional customer service
- Facilitated transaction processing on cash register terminals
- Executed transaction processing with efficiency
- Addressed and mitigated client concerns promptly.
- Kept trash cans empty to maintain a clean environment
- Processed cash and credit payments for customer transactions
- Maintained optimal inventory levels by consistent restocking
- Ensured tidy stock room and production floor
Case Manager
Wayne Provision
Nashville, TN
05.2023 - 10.2023
- Generated and implemented targeted action plans based on client needs analysis
- Conducted home visits to assess the safety of living environments for clients.
- Created personalized care plans incorporating client and family feedback
- Kept case records accurate and up to date, within established guidelines.
- Submitted comprehensive reports to supervisors periodically
- Tracked client development through consistent communication
- Increased client understanding of mental health conditions
Package Handler
Fed Ex Ground
Murfreesboro, TN
05.2022 - 04.2023
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Arranged boxes on pallets efficiently
- Organized packages according to type, size, destination, and other specifications.
- Sorted and prioritized incoming packages based on destination.
- Sorted packages to appropriate slide, line or belt for final distribution
- Labeled parcels to meet organizational guidelines
Salad/Sandwich Artist
Panera Bread
Murfreesboro, TN
05.2021 - 08.2021
- Assembled various sandwiches, salads, and soups from customer specifications
- Sustained optimal cleanliness standards throughout operations.
- Stocked shelves with products and supplies.
- Prepared menu items following health and safety standards
- Enhanced efficiency in product replenishment by organizing stock.
- Monitored product expiration dates to confirm item freshness for customers
- Maintained cleanliness in customer and food preparation areas
Education
Bachelor of Science - Psychology
Brescia University
Owensboro, KY05-2022
Skills
- Customer Service Expertise
- Product Knowledge
- Cleaning and sanitizing
- Time management skills
- Performance Tracking
- Records Management
- Progress Evaluations
- Relationship Building
- Decision-Making
- Problem-Solving
- Positive Attitude
- Patient Assessments
- Documentation proficiency
Accomplishments
- Brescia University Dean's List 2019-2022
- Brescia University Men's Track & Field Champion of Character Award (2021)
- Brescia University Men's Track & Field 4x100m Relay Conference Champions (2021)
- Brescia University 200m Conference Champion Runner Up (2021)
References
References available upon request.
Timeline
Barista
Twice Daily/White Bison Coffee
07.2024 - 10.2024
Customer Service Cashier
Raising Cane's Chicken Fingers
10.2023 - 07.2024
Case Manager
Wayne Provision
05.2023 - 10.2023
Package Handler
Fed Ex Ground
05.2022 - 04.2023
Salad/Sandwich Artist
Panera Bread
05.2021 - 08.2021
Bachelor of Science - Psychology
Brescia University