Denis Kurti
Monroe,MI
Summary
Dynamic leader with proven success in operations and team management at R Diner. Excelled in staff recruitment, training, and scheduling, enhancing productivity and customer satisfaction. Demonstrated expertise in inventory control and a knack for fostering customer engagement. Achieved significant improvements in efficiency and service quality through strategic feedback implementation and staff development.
Overview
7
7
years of professional experience
Work History
Restaurant Manager
R Diner
01.2020 - Current
- Oversaw the overall operations of the restaurant, including financial management and budget oversight. Responsible for the recruitment, hiring, and termination of staff, while also developing and maintaining employee schedules to ensure optimal workflow and productivity.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Line Cook
R Diner
10.2017 - Current
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Education
Bachelors - Criminal Justice
University of Toledo
Toledo, OH12.2023
Skills
- Team Management
- Inventory control and record keeping
- Customer Engagement
- Staff Management
- Operations Management
- Staff Scheduling
- Schedule Coordination
- Supervisory skills
- Recruitment
Languages
English
Native or Bilingual
Albanian
Professional Working
Timeline
Restaurant Manager
R Diner
01.2020 - Current
Line Cook
R Diner
10.2017 - Current
Bachelors - Criminal Justice
University of Toledo
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