Denis Pllavci
Staten Island,NY
Summary
Proven Sales Manager and Driver with a track record of enhancing customer satisfaction and driving sales growth at Celio. Skilled in time management and customer service, consistently delivering results by fostering client relationships and leading teams to success. Demonstrates a flexible schedule and reliability, prioritizing punctuality and strategic market analysis.
Overview
7
7
years of professional experience
Work History
Driver
Opera Cafe
07.2024 - 01.2025
- Followed all relevant traffic laws and safety regulations.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
Sales Manager
Celio
10.2022 - 12.2023
- Developed comprehensive sales strategies by analyzing market trends and customer needs.
- Handled customer relations issues, enabling quick resolution, and client satisfaction
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Attended industry events and conventions to expain sales opportunities.
Sales Associate
Celio
02.2018 - 09.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Sales
Albert Schweizer
France06.2016
Skills
- Time management
- Customer service
- Punctual and reliable
- Flexible schedule
- Organized
Languages
Albanian
Full Professional
Serbian
Full Professional
French
Full Professional
Timeline
Driver
Opera Cafe
07.2024 - 01.2025
Sales Manager
Celio
10.2022 - 12.2023
Sales Associate
Celio
02.2018 - 09.2022
Sales
Albert Schweizer
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