Denise Acosta

Obtain, verify, and calculate income and resources to determine client financial eligibility. Interview clients or authorized representative to gather information to determine eligibility for benefits. Conduct reviews to determine or verify eligibility or continued eligibility and benefit level. Process snap, tanf, and medicaid applications and changes. Document case records using automated equipment to form a record for each client. Communicate on an intermediate level with others (internally or externally) to provide, exchange, or verify information, answer inquiries, address issues, or resolve problems or complaints.