Denise Williams
Humble,TX
Summary
Dynamic professional with a proven track record as a Restaurant owner at Iconic Vegan Cafe, where I enhanced customer engagement and streamlined operations as well as an experienced finance professional prepared for managerial responsibilities in accounts receivable. Proven ability to streamline processes, optimize cash flow, and enhance financial reporting. Strong focus on team collaboration and delivering results. Known for reliability, adaptability, and expertise in credit control, collections, and financial analysis.
Overview
12
12
years of professional experience
Work History
Restaurant Owner
Iconic Vegan Cafe
10.2018 - 08.2025
- Developed and executed marketing/operational strategies to attract new patrons, streamline efficiency resulting in higher foot traffic and improved revenue.
- Developed and implemented operational strategies to enhance customer service experience.
- Managed inventory control systems to optimize stock levels and reduce waste.
- Trained and mentored staff on vegan cuisine preparation and customer engagement techniques.
- Oversaw daily operations, ensuring compliance with health and safety regulations.
Accounts Receivable Manager
Cosa Xentaur
09.2016 - 01.2019
- Led accounts receivable team to enhance cash flow management and reduce outstanding receivables.
- Implemented streamlined invoicing processes, improving accuracy and timeliness of billing operations.
- Developed training programs for staff during software migration, enhancing knowledge of credit policies and collections practices.
- Analyzed customer payment trends to identify potential risks and implement proactive collection strategies.
- Provided exceptional customer service by addressing client inquiries promptly and professionally collaborating with cross-functional teams to resolve issues
- Maintained accurate financial records, ensuring compliance with regulatory standards by conducting thorough audits.
Accounts Receivable Assistant
HL Flake Security Hardware
04.2013 - 09.2016
- Processed customer invoices and payments, ensuring accuracy in accounts receivable records.
- Reconciled monthly statements, identifying discrepancies and resolving issues efficiently.
- Managed communication with clients regarding overdue accounts, maintaining professional relationships.
- Posted cash and check receipts by entering and verifying transactions from local deposits and lockboxes.
- Contributed to faster payment collections by generating and distributing weekly aging reports to relevant sales personel.
Education
High School Diploma -
Northshore High School
Houston, TX05-1995
Skills
- Menu development
- Staff supervision
- Business planning
- Customer engagement
- Financial records and reporting
- Collections expertise
- Transaction processing
- Financial reporting via Microsoft Excel
- Critical thinking & Problem resolution
- Attention to detail
- Flexible, adaptable and responsible
- Multitasking Abilities
- Organizational skills & Computer skills
- QuickBooks and Sage 50
- Microsoft Dynamics & Net Suite
Affiliations
- US Army 1994-2008
Timeline
Restaurant Owner
Iconic Vegan Cafe
10.2018 - 08.2025
Accounts Receivable Manager
Cosa Xentaur
09.2016 - 01.2019
Accounts Receivable Assistant
HL Flake Security Hardware
04.2013 - 09.2016
High School Diploma -
Northshore High School