Denise Aylesworth
Midpen Housing
Santa Cruz,CA
8
years of professional experience
Community management professional seeking a challenging position that fosters growth and development. Eager to embrace new challenges and opportunities for advancement within a growing company.
Work History
Community Manager
3 Years 1 Month- Supervise property staff and conduct performance reviews while providing ongoing coaching and development
- Manage fiscal operations including rent collection, security deposits, bank deposits, resident income verification, and delinquent account management
- Ensure compliance with all regulatory requirements including Fair Housing, HUD, TCAC, and local regulations through accurate certifications and documentation
- Oversee facilities management by establishing preventative maintenance schedules, conducting daily property inspections, and coordinating repairs to maintain curb appeal
- Process resident applications, re-certifications, and lease renewals while maintaining accurate property files and waitlists
- Build partnerships with local community groups, government officials, and safety professionals to enhance property operations
- Implement risk management protocols including emergency preparedness procedures and incident reporting
- Market available units according to approved plans and ensure unit turnovers are completed within established timeframes
Community Manager
- Taking of applications and interviewing applicants
- Process applications, verify eligibility and houses applicants
- Re-examination and transfers of Housing Authority-project residents determining tenants’ eligibility for continued occupancy
- Calculation income and assets, verifying statements of sources requiring a high order of judgment
- TCAC, Low Rent, HUD standards, USDA, and Section 8
- Daily, weekly and monthly reports, including rent roll, property financial status, safety meetings, and tenant ledger updates
- Arrange contracts for maintenance, trash removal, landscaping, and other ongoing services
- Investigate and resolve property complaints and rental violations
- Perform daily office duties
Property Manager
7 Months- Collect rent and other fees from tenants
- Pay property expenses, including vendor expenses, office supplies, maintenance parts and materials
- Daily, weekly and monthly reports, including rent roll, property financial status, safety meetings, and tenant ledger updates
- Prep and process application and lease renewals following all fair housing guidelines
- TCAC Low Income Property with HUD standards
- Inspect property and arrange for repairs and new materials as required
- Arrange contracts for maintenance, trash removal, landscaping, and other ongoing services
- Investigate and resolve property complaints and rental violations
Housing Specialist /Case Management
4 Years 9 Months- Conduct regular Housing Training classes and orientations
- Maintain contact with participants, monitor progress, report and refer to team members as necessary after housing is secured
- Provide conflict resolution and problem solving
- Provide monthly, quarterly, and annual reports which include, but are not limited to the following data: rent, subsidy and participant amounts, occupancy rate, participant demographic information and program eligibility and socio-economic data for monitoring purposes.
- Manages payment of rental subsidy from funding agencies to ensure timely rent payments
- Ensure that all agreements, contracts, and fair housing laws are met as they relate to housing
- Other Duties as assigned, Including Case Management
Education
General Education Courses
- Mental health and substance abuse counselor
Currently attending
GED Awarded
Skills
Team leadership and supervision
Financial reporting and analysis
Fair housing regulations
Tenant relations management
Multi-family property management
Staff management
Financial budgeting and reporting
New construction
Vendor management
Experience with TCAC
Section 8
Experience with RPCS and HOTMA
Timeline
Community Manager
Conam Management
08.2023 - 05.2023Read More
Community Manager
Midpen Housing
05.2023 - CurrentRead More
Property Manager
AWI Management Inc.
01.2023 - 08.2023Read More
Housing Specialist /Case Management
Abode Services
03.2018 - 12.2022Read More
California Department of Education
GED Awarded
Read More
Porterville City College
from Mental health and substance abuse counselor
Read More
San Jose City College
General Education Courses
Read More
Certificate of excellence
Awarded Certificate of excellence with Conam Management for going above and beyond to support sister properties.